I hates the waiting for my precious....

[Zeruel]

July 7... Another inquiry. Rob replies that he'd dispatch the Raw Ti "later today". I emailed a few days later since I hadn't gotten an email saying it was mailed, and Rob replied that he had dispatched the Raw Ti and the batteries and chargers were due in "next week".

July 26... I emailed Rob that I hadn't yet received the Raw Ti; the previous order had only taken about 10 days. I also asked if the batteries and charger had shipped. Rob replied that we should wait a total of 4 weeks before deciding the shipment had been lost. He didn't mention the batteries or charger.

August 11... I emailed Rob telling him I was going on holiday through the end of August and if the Raw Ti hadn't shown up by my return I'd like a Raw Ti resent. I also asked about the batteries. He replied that he'd resend the shipment at that point if I hadn't received it, and that he hadn't shipped the batteries until he had heard from me.

August 30... No package, so I requested the order be resent, with batteries, charger and clip as ordered. Rob said he'd mail it "during this week".

September 7... I finally give up and ask that Rob refund my payment if he is unable to send the package by the end of this week.

September 11... Rob emails me that he dispatched the order. I replied asking if the batteries, charger and clip was included. Rob replies that the whole order was included, except for the Raw SS clip which is "due in soon". That makes me want to weep.

September 22... I received the Raw Ti (absolutely beautiful) and emailed Rob that I had received it. I asked about when the Raw clip would ship and received an auto-response that Rob was on vacation.

Rob also informed me my first delivery was lost. And I'm still waiting for him to send my redelivery (Raw AL & Wee Ti). I think I'll wait till end of Oct.

[dyschan]

Rob also informed me my first delivery was lost. And I'm still waiting for him to send my redelivery (Raw AL & Wee Ti). I think I'll wait till end of Oct.

I'm waiting too for Oct. But I won't hold my breath

[No, really]

Has anyone received a dispatch email yet this month?

Nope, ordered March 9, Wee Ti and RAW pcb. Days gettin' shorter (to say nothing about patience), nights gettin' longer...

[spyderknut]

October is half-way gone........................c'mon Rob, you CAN do it!

[reeso]

Has anyone received a dispatch email yet this month?

I received my despatch email last night and my Wee Ti was delivered this morning.

Very pleased with it - it's beautiful.

Cheers Rob

[Gravitron]

Wow, I am glad to see I was not alone. I had to wait 5 months for the battery portion of my Raw NS order. Rob said mine was lost in mail and he would resend. This happened 3 more times until I finally got my battery.

[Zeruel]

Is it because of the strike that mails are lost?

[Nyctophiliac]

It's not a great time for postal services here.

This morning 48,000 postal workers walked out! Can't tell if either side will cave in any time soon - apparently a very large backlog has built up which will take weeks to sort out in certain areas.

Sad for them they're not getting what they desire and sad for those who are waiting for stuff and very sad for those whose business relies on the smooth running of the mail carriers. Couriers are much more expensive!

Sheesh! Merry Christmas everyone - get your cards out now!

[Zeruel]

It's not a great time for postal services here.

This morning 48,000 postal workers walked out! Can't tell if either side will cave in any time soon - apparently a very large backlog has built up which will take weeks to sort out in certain areas.

Sad for them they're not getting what they desire and sad for those who are waiting for stuff and very sad for those whose business relies on the smooth running of the mail carriers. Couriers are much more expensive!

Sheesh! Merry Christmas everyone - get your cards out now!

How about Fedex/DHL/UPS?

[Nyctophiliac]

How about Fedex/DHL/UPS?

Not as far as I know. They are going to do well in the next couple of weeks! Never sent anything by courier myself. But people say it is much more for International - 30-40 pounds as opposed to less than a tenner!

I'll stick with the Post Office where I can.

Off topic - how come Tom Hanks didn't find a single torch in all the packages on his desert Island, with all the number of Flashaholics in the world?

[csshih]

it was in the package he didn't open

[Nyctophiliac]

it was in the package he didn't open

But the chances of that girl being a flashaholic are tiny! Sculptress yes, flashaholic?

Unless she was buying it for someone!

Even if he had opened it, it would probably need rechargeables - Doh!

[csshih]

But the chances of that girl being a flashaholic are tiny! Sculptress yes, flashaholic?

yeah.. but she's in the middle of nowhere! when the power goes out.. she needs her lights!!

[Incidentalist]

Over 2/3 of the way through October and it doesn't look like much has changed.

[orb]

Over 2/3 of the way through October and it doesn't look like much has changed.

Well your wrong, I have dispatched well over 50 orders this month so far & more to go today & next week.

[Zeruel]

Are mine......... ?

[orb]

Are mine......... ?

Zeruel, your order is to be resent to you via International Signed for on Monday.

[briteflite]

Received email from Rob saying my Wee Ti was dispatched on 10/21.

[Zeruel]

Zeruel, your order is to be resent to you via International Signed for on Monday.

Received email from Rob saying my Wee Ti was dispatched on 10/21.

[orb]

Zeruel, I assembled & packed your order today. Please could you send your postal address just to confirm by email please.

[spyderknut]

please, please, please, please, please let the email arrive this week notifying me of my Wee Ti and Raw SS taking flight

[Zeruel]

Zeruel, I assembled & packed your order today. Please could you send your postal address just to confirm by email please.

Email sent!

[spyderknut]

please, please, please, please, please let the email arrive this week notifying me of my Wee Ti and Raw SS taking flight

I got my email yesterday!

Now just waiting for delivery.

Thanks Rob for being a STAND UP GUY and delivering on your October promises!

[dandism]

I got my email yesterday!

Now just waiting for delivery.

Thanks Rob for being a STAND UP GUY and delivering on your October promises!

Cool! I hope to get my email soon.

[briteflite]

My Wee Ti arrived today!!!! Wow, had no idea it was so small - perfect! My wife wants one now. Thanks Rob !!

[NonSenCe]

happy to see people are getting their lil precious toys..

so rob, how many orders are still waiting for delivery? is the backlog now about to be completely solved and in the past..? do we/i dare to order a new one soon and get it in reasonable timetable/ couple weeks too?

will you start to update your webpage to represent the actual state of flashlights available for speedy dispatch.. to that "in stock" actually means that they are just waiting for putting together. and also include notion there, at the moment you notice if you are running out of batteries or leds or anything that possibly slows down shipping times?

i havent dared to order one from you since summer as it seemed that you are swamped with orders and back orders.. and your delays kept getting bigger and bigger. and me adding a new order on top of all the old delayed ones would just add up on the sum. and wait for delivery would of been long anyway as old orders would be the 1st to go out to customers.

the problems you have had with delivery times have actually caused me to seize carrying my raw in keychain. i am bit afraid of loosing it. and now that there havent been any guarantee that i could get it replaced with ease. i just couldnt take a chance on it. now its standing on my nightstand.

when i will hear that your troubles are in the past, and the flashlights are flying out the door in steady pace.. i can take it back to use knowing i can buy another later.

[Incidentalist]

I got my email yesterday!

Now just waiting for delivery.

Thanks Rob for being a STAND UP GUY and delivering on your October promises!

May I ask when you ordered your light(s)?

[spyderknut]

May I ask when you ordered your light(s)?

early August

[HarveyRich]

Originally posted by Spyderknut:
Quote:
Originally Posted by Incidentalist
May I ask when you ordered your light(s)?
early August

Wow--lucky you. I've been waiting since mid-April--over 6 months. Wonder why the difference? Although only a few more days left in October, I'm cautiously optimistic.

[Incidentalist]

early August

Thanks.

Wonder what type of priority are being given to the lights that have been shipping?