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Thread: big props to duracell

  1. #1
    Enlightened
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    Default big props to duracell

    a couple of days ago my last energizer lithium aa battery ran out of juice, since i use my flashlights so much i had to replace the baterry immediatley i had a new packet of duracell aa batteries and i popped one into my fenix l1d to no surprise the battery leaked in my flashlight, however i called duracell today and they replaced the flashlight and batteries no questions asked i have a check for 50 dollars comming in the mail as well as some complementary batteries big props to duracell.
    Last edited by fenix-rules; 04-13-2009 at 01:23 PM.
    Inova T-3, Fenix TK10, Fenix TK11, Element k2 luxeon, LED minimag 3AA, Lowes Taskforce 2c, Fenix L1D, Fenix P2D, Fenix LD20, Fenix LD01, Fenix E01, Surefire E2DL, Eagletac P10A, Quark mini AA2

  2. #2

    Default Re: big props to duracell

    Wow, that's some unexpectedly impressive customer service. Good to know.

  3. #3
    Flashaholic Sir Lightalot's Avatar
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    Default Re: big props to duracell

    Hmm, maybe I should pop some Duracells into some of my aging lights...

  4. #4

    Default Re: big props to duracell

    Wow that's pretty cool of them to do that. They went above and beyond.

  5. #5
    Enlightened
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    Default Re: big props to duracell

    1-800-551-2355
    number for Duracell if you have had a battery leakage im sure they willl be more than happy to accommodate
    Inova T-3, Fenix TK10, Fenix TK11, Element k2 luxeon, LED minimag 3AA, Lowes Taskforce 2c, Fenix L1D, Fenix P2D, Fenix LD20, Fenix LD01, Fenix E01, Surefire E2DL, Eagletac P10A, Quark mini AA2

  6. #6
    Super Moderator
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    Default Re: big props to duracell

    Please post in the correct sub-forum. Moving this to the Batteries section...
    Resistance is futile...

  7. #7

    Default Re: big props to duracell

    Wonder why a brand new aa duracell would leak? Been using them for 30+ years and never had this happen.

  8. #8
    Flashaholic*
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    Default Re: big props to duracell

    Did you have to send the light to them? I had that happend to a Solitare years ago and I mailed the Solitare to them for about a buck, and a couple weeks later got a check for like $12.
    Light is the activity of what is transparent - Aristotle

  9. #9
    Flashaholic*
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    Default Re: big props to duracell

    Does anyone know if panasonic does the same thing?
    All you need is Maglite.

  10. #10
    Flashaholic* Black Rose's Avatar
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    Default Re: big props to duracell

    Quote Originally Posted by american lockpicker View Post
    Does anyone know if panasonic does the same thing?
    I don't recall ever seeing anything about it on the packaging. I can't find anything on their sites about it, so I would assume they don't.

    Duracell, Energizer, and Rayovac do offer to repair/replace products damaged by leaking cells.

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