Hi guys! I purchased a Jetbeam RRT-3 on eBay about a 3 weeks ago. Bugoutusa was out of them, so I got one on eBay. I really like this thing. Today I have a major malfunction! The light will not turn on!
Now here are some things to consider.
1) I am using SF CR123A batteries (6 total) I tested every single one of them and they have proper charge. Powered up my SF M3 no problem.
I installed a new set which still won't turn on the light.
2) I take very good care of this light, never drop it once, it's practically in
So.. right now I am wonder if there is anyone out there having similar issues. I have already contacted Jetbeam's customer service via e-mail.
I don't know how their warranty service works, so if anyone have any information I would highly appreciated.
For example do I sent this light to china for repairs or is there a USA warranty location I can sent. How long should I expect the process to take? 1 week, 1 month etc.