Hello everyone,
I'm Haribo, and a flashlight addict (like almost of you )
I ordered 3 months ago a XML EDC and P60 dropin.
And it will be 2 months without any information about my order.
I love Mac's products, I really do. But after several emails without returns, I became very upset.
It's a thing to make great products, but without a good service which implies communication, it makes not so much a great business.
Mac, I know about your success and I know that you have a lot of work.
BUT put yourself in my shoes for a moment, please:
* You received the money about the order (Feb 25)
* I paid twice the shipping costs, in order to receive one item before the other one.
* I have no news from you since March 27.
I think it's not normal to pay and having nothing in return.
Sorry to get to this situation, but if I haven't any news from you quickly, I'll contact Paypal and file a complain.
Hope to get a response,
--Haribo
I'm Haribo, and a flashlight addict (like almost of you )
I ordered 3 months ago a XML EDC and P60 dropin.
And it will be 2 months without any information about my order.
I love Mac's products, I really do. But after several emails without returns, I became very upset.
It's a thing to make great products, but without a good service which implies communication, it makes not so much a great business.
Mac, I know about your success and I know that you have a lot of work.
BUT put yourself in my shoes for a moment, please:
* You received the money about the order (Feb 25)
* I paid twice the shipping costs, in order to receive one item before the other one.
* I have no news from you since March 27.
I think it's not normal to pay and having nothing in return.
Sorry to get to this situation, but if I haven't any news from you quickly, I'll contact Paypal and file a complain.
Hope to get a response,
--Haribo
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