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Thread: Fenix PD32 tail switch replacement.

  1. #1

    Default Fenix PD32 tail switch replacement.

    My switch no longer stays on. It is only capable of momentary now. I sent Fenix an email but haven't heard anything back. Do you guys know if I can get just the switch? I like this light so much I bought a spare to keep in my vehicle but I had to take that one to work.

    Thanks in advance,

    Larry.

  2. #2

    Default Re: Fenix PD32 tail switch replacement.

    Try tightening the retaining ring.

  3. #3

    Default Re: Fenix PD32 tail switch replacement.

    Thanks but everything is tight. The switch is bad.

  4. #4

    Default Re: Fenix PD32 tail switch replacement.

    no need to worry, Fenix will reply your mail.
    love Fenix!

  5. #5

    Default Re: Fenix PD32 tail switch replacement.

    So, I have sent Fenix three or four emails to two different addresses and have yet to hear anything back. The last one was sent last week. Does anyone know how to really get in touch with them?

  6. #6
    Enlightened
    Join Date
    Aug 2012
    Location
    Indiana, USA
    Posts
    30

    Default Re: Fenix PD32 tail switch replacement.

    I had a switch go out on a tk70 one email and they got me in touch with a warranty repair shop within 24 hours. I have no idea why they didn't respond to your email

  7. #7
    Flashaholic* SimulatedZero's Avatar
    Join Date
    Nov 2011
    Location
    SouthEast, USA
    Posts
    521

    Default Re: Fenix PD32 tail switch replacement.

    Quote Originally Posted by siggy View Post
    Thanks but everything is tight. The switch is bad.
    I'm not trying to cast doubt on your abilities here but, overlooking the retaining ring is such a easy thing to do. Just to double, double check, you unscrewed the tailcap and used a pair of needle nose pliers to tighten down the thing silver ring with two holes in the bottom, right? (If you already have then I would disassemble the tailcap, gently clean it, and then reassemble it.)

    If none of that works then you will have to warranty it. Fenix usually does their warranty through the dealer you bought the light from. You will want to contact whoever you bought the light from and have them talk to Fenix. You will need the warranty card that came with the light and the light itself to be sent off. Hopefully that will get you some better results than you are getting now.
    "Maybe you should just stick to fire on a stick... it's received excellent reviews here - plus it's a time tested design..."

  8. #8

    Default Re: Fenix PD32 tail switch replacement.

    Thanks. They finally got in touch with me. It seems they didn't get my first few emails. After getting their email I messed with it once again and finally got it working. Now I want to get in touch with them to get them to make a lantern attachment for it. This light ( I have two ) has proved to be my favorite all time flashlight and a lantern attachment with a base would make it that much better.

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