I wrote:
1) Thank you...
2) I will think it over for a few days, and probably buy five bulbs
in high CRI.
3) Is there a place in the order to indicate the CRI I want?
4) I think the quality of the video could be more professional.
5) I think most Americans have really never heard of this bulb.
Many Americans really don't care enough yet to switch over to LED bulbs.
Those who do want to switch over only want to buy the cheapest garbage.
**NOTE: I am pasting this email in verbatim. It is not my intention to insult people.
However, the point was to suggest, strongly, to the company that most people when faced with
a $30.00 LED "bulb" and a $13.00 LED "bulb" will spring for the cheaper of the two.**
6) In the American store Home Depot, you can buy 60W equivalent bulb
for about $13.00 U.S. dollars. You can buy 60W equivalent 93 CRI for
$20.00:
http://goo.gl/OZnJ9d
http://goo.gl/wezb3b
7) I would rather spend more money and get a product with good heatsinking
and separation of the driver from the LEDs, but in America, 95% of people care
about upfront cost, *not* cost savings over time.
8) A very small number of people (like me) care about quality, and
that is why I will probably support your project. But most people
only see the money they put down today, not the amount they save over
time.
Also, many people who have bought LED bulbs are upset because they
break quickly through too much heat.
But overall, people do not see a reason to buy LED bulbs for $10.00 or
$15.00 or $30.00 U.S. when they can get an incandescent bulb, in a
pack, four for one dollar.
*the next morning*
9) Good morning. One of my friends on our hobby forum is very
curious about the internal temperature of the driver cavity after 30 minutes of operation. He would like to know about the Ice-PAC or Flo-therm model.
10) While I understand that the driver electronics are physically
housed in a separate compartment, and no, it is not your lack of
English skills (they are, in fact, quite a bit better than many
Americans!), those persons who are in the LED hobby will not be
convinced without specific data. That particular piece of specific
data is the temperature of the driver housing after 30 minutes of
operation.
11) Those people in our hobby are very particular, and we put a high
value on numbers.
~Thank you!
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Thanks for your message. So you think we should not focus US market with our
product, right?
For your new questions, I don't have ready answers on hand, so I have
forwarded them to the engineering team in charge of the project and will
mail you their replies in the evening.
Thanks again
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Me:
1) I don't know if you shouldn't focus on the U.S. market at all. It
is hard for me to say (I am not a business person, I am a part of a
very small group of people who enjoy LED lighting).
2) I can say that most Americans care more about price than quality.
Most Americans are happy to go to Wal-Mart and buy the cheapest
products they can.
3) However, there are people who *do* care (like me).
4) Maybe in a few years things will change.
5) I would say this:
Don't totally ignore U.S. market, because you may find customers
there. But most U.S. customers like what is cheap and available right
now. If they have to wait for something to arrive from the
Netherlands vs. buying a $13.00 bulb here in the U.S.A., they will buy
the cheaper one.
6) Again, I am not a business person, just a hobbyist.
My friends and I look forward to your reply from the engineers.
~Have a good one!
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Thanks for your message!
Of course we know US market is the biggest in the world, however we have no
business in the US whatsoever while we are a decent size company in Europe.
I have to be honest with you, the feedback to our IGG project has been quite
a disappointment so far! So not so sure what our company is going to do.
Anyway, back to your questions:
1. Driver temperature in the closed lamp shade (the one I sent you a photo
of). The room temperature is 23 degrees Celsius.
EnerGenie LED E27 8W: 27.6 (after 5 minutes), 33.8 (after 10 minutes), 45.8
(after 30 minutes), 49.6 (after one hour).
For comparison here are the measurements of OSRAM (this is an A-brand in
Holland) LED E27 8W: 40.8 (after 5 minutes), 50.8 (after 10 minutes), 71.1
(after 30 minutes), 77.6 (after one hour).
The temperature everywhere are degrees Celcius (do you guys use Farenheit in
the US?)
2. Our engineers did not use the CAD tools you mention. They said that they
strongly believe that these models are very far from reality and would
provide up to 50% error.
Let me remind you that we have prototypes of the
bulb for more than a year now.
Also please, realize that we are a computer company where heat-pipe design is quite common for cooling of the CPUs. So actually they first constructed the samples and then started to study and improve them. There is no need to use sophisticated calculation models once you can measure things on the prototype.
Thanks