how to contact Peak?

BriteLite2 · Apr 15, 2014

Original topic obviously boring to all

so basically how do we get in touch with Peak these days? I want to buy a cpl bodies only no heads

email on their website is dead.

whill44 · Apr 15, 2014

Re: How is your QTC?

I quit buying peak flashlights because of this very reason. I have a el caption that now has on and off only. Sent it in for the rev 2 qtc pill through OverReady, it worked for about a month, now I'm back to on and off. The slick smallish head, poor thread pattern, overall length, battery rattle and poor qtc performance along with the high price (for a one trick light) has me keeping my money in my pocket. Ok. now that I've vented. Let me say, this light turns on every time, all the time, no matter what. As lone as you don't need the variable it works fine. As far as getting a response. Good Luck!

BriteLite2 · Apr 15, 2014

Re: How is your QTC?

Yeah I dont want to bash Peak. I do like their lights they are very rugged solidly built and made in America which I love. I am just finding myself a little frustrated with the QTC but not to the point I wont buy or use their light I edc an Eiger nichia 219 and i love the light. I just wish the QTC was a little more solid of a platform for ouput selection . Instead of being able to set the light to low and know its gonna stay there I find myself constantly checking it to see if its bumped up at all.

Peaks email is down and there is no phone so I dont know how we can contact them unless they read these threads?

I would like to buy a cpl extra body styles. RMSK says no and is no help with this.

kbuzbee · Apr 16, 2014

Re: How is your QTC?

[email protected] works for me. Are you getting bounced mail?

Just FYI I emailed Robyn a couple times Monday. She had a kinda crazy week last week and is just trying to get caught up now.

Good luck,

Ken

BriteLite2 · Apr 18, 2014

Re: How is your QTC?

thanx Ken

Yeah I tried that address and got a failed ntification mulitple times. I have another address and will try that one today

thanx for the input

mcnair55 · Apr 18, 2014

Re: How is your QTC?

kbuzbee said:
[email protected] works for me. Are you getting bounced mail?

Just FYI I emailed Robyn a couple times Monday. She had a kinda crazy week last week and is just trying to get caught up now.

Good luck,

Ken

She needs sacking and replacing,she at least should send out an auto response reply.If they are weak at playing shop keeper stop playing.

RobynS · Apr 21, 2014

BriteLite2 said:
Original topic obviously boring to all

so basically how do we get in touch with Peak these days? I want to buy a cpl bodies only no heads

email on their website is dead.

Not sure why .. I receive and reply every day to emails received to [email protected] .. if anyone has a problem..try [email protected]

kbuzbee · Apr 22, 2014

mcnair55 said:
She needs sacking and replacing,she at least should send out an auto response reply.If they are weak at playing shop keeper stop playing.

That's just rude!

RobynS said:
Not sure why .. I receive and reply every day to emails received to [email protected] .. if anyone has a problem..try [email protected]

I can vouch for this. Robyn and I have exchanged many emails recently. No problems for me with either address.

By the way, Robyn, Logan high CRI and Eiger body arrived yesterday safe and sound. Thank you very much. That Logan puts out a beautiful warm light.

Ken

Bullzeyebill · Apr 22, 2014

Mcnair55, no more trolling disrespectful comments. See CPF Rule 4.

Bill

whill44 · Apr 30, 2014

Re: How is your QTC?

whill44 said:
I quit buying peak flashlights because of this very reason. I have a el caption that now has on and off only. Sent it in for the rev 2 qtc pill through OverReady, it worked for about a month, now I'm back to on and off. The slick smallish head, poor thread pattern, overall length, battery rattle and poor qtc performance along with the high price (for a one trick light) has me keeping my money in my pocket. Ok. now that I've vented. Let me say, this light turns on every time, all the time, no matter what. As lone as you don't need the variable it works fine. As far as getting a response. Good Luck!

I have a update to my post. Robyn (Peak) sent me a pm wanting to fix my light. After I sent a description of the type of el caption I had she went above and beyond the call by sending me a total replacement body. Only time will tell if this revision of the qtc will last but Robyn seem to think this is the one. Peak has renewed my faith in made in the USA. I'm very thankful to be able to EDC my light again. Thank you Peak flashlights and Robyn for making it happen.

mcnair55 · Apr 30, 2014

Bullzeyebill said:
Mcnair55, no more trolling disrespectful comments. See CPF Rule 4.

Bill

I was not trolling and based my reply on the facts known to me on the replies i read,my comments in the UK would not be classed as disrespectful and i write and think in Queens English and not US&A English which widely differs.

kbuzbee · Apr 30, 2014

whill44 said:
I have a update to my post.

Glad to hear it.

Hopefully things are all squared away.

mcnair55 said:
I was not trolling and based my reply on the facts known to me on the replies i read,my comments in the UK would not be classed as disrespectful and i write and think in Queens English and not US&A English which widely differs.

I have trouble believing that even the Queen would not find a call for "sacking and replacing" to be disrespectful. Sorry...

Ken

Scorpion1080 · Aug 12, 2014

Edit.
Ill update this post shortly.

RobynS · Aug 12, 2014

Scorpion1080 said:
Edit.
Ill update this post shortly.

Apparently we might be having some email issues.. if ANYONE doesn't receive a response from me within a day or two..please try my yahoo account...

from above...
Not sure why .. I receive and reply every day to emails received to [email protected] .. if anyone has a problem..try [email protected]

gonefishing · Aug 13, 2014

Re: How is your QTC?

whill44 said:
I have a update to my post. Robyn (Peak) sent me a pm wanting to fix my light. After I sent a description of the type of el caption I had she went above and beyond the call by sending me a total replacement body. Only time will tell if this revision of the qtc will last but Robyn seem to think this is the one. Peak has renewed my faith in made in the USA. I'm very thankful to be able to EDC my light again. Thank you Peak flashlights and Robyn for making it happen.

Glad they made it right for you. I can tell you from personal experience that the folks over at Peak are PASSIONATE about whey they do! I've had the pleasure of visiting with them on several occasions and they live and breath flashlights. Curt and Robyn are genuinely good people. I can't say enough good things about them.

recDNA · Aug 15, 2014

It is over my price range but I am also looking into the Peak Eiger brass keychain model. What I wonder is if I use the piston momentary on attachment is there still a way to attach the keychain?

Norm · Aug 15, 2014

mcnair55 said:
I was not trolling and based my reply on the facts known to me on the replies i read,my comments in the UK would not be classed as disrespectful and i write and think in Queens English and not US&A English which widely differs.

Read rule 8. Whining and complaining about the rules. - Norm

Dances with Flashlight · Aug 16, 2014

recDNA said:
It is over my price range but I am also looking into the Peak Eiger brass keychain model. What I wonder is if I use the piston momentary on attachment is there still a way to attach the keychain?

No - at least not without some effort or compromise. Options are (1) drill a small hole in the momentary button to accommodate a small ring, or (2) install a pocket clip with a hole drilled for the same purpose. Neither of these works all that well. A short, tightly wound (Stormdrane quality) lanyard attached to the keychain might be a really nice solution.

recDNA · Aug 16, 2014

Thanks. I'd be better off skipping the button since I know I want to keyring carry. I wouldn't know how to get a lanyard tight enough so the flashlight wouldn't fall off.

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