= John, check your inbox folder.
We are on business trip overseas, and sales will resume on Sept. 21st 2014.
= Mad23
Your order for 12 (not 20 as you said) cells was placed on Mon, Jul 14, 2014, and it was on hold by your customs for pretty long time.
You requested some things from us related to customs duties that you have to pay to your government in form of taxes on import goods. These are things between you,and your government. We are not allowed to modify your invoice. Package was released by your customs ,and sent back to us. Reason: you didn't pay what you supposed to. Officially: Refused delivery.
You will be refunded of course.
Again: Seller is not responsible for any customs duties imposed by any foreign government. Customer must pay customs duty (if any) to
his/her country.