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Thread: Cheers to 4sevens customer service!

  1. #1
    Flashaholic Weld Inspector's Avatar
    Join Date
    Jul 2016
    Location
    Michigan
    Posts
    268

    Default Cheers to 4sevens customer service!

    I just got off the phone with foursevens customer service. Last week I order the mini mkii combo in copper or so I thought... thru an issue with my cpu or their site, not sure of which my order went in as a black aluminum mini.

    It arrived so I called the rep, had me pay the $3.60 dif because apparently I was only charged for the alum too, and is shipping me the copper today! That's awesome I will be mailing the black version back ASAP as well.

    So cheers to foursevens for having great customer service!
    Last edited by Weld Inspector; 04-18-2017 at 08:51 AM.
    No such thing as too many flashlights, or knives.................
    No matter what they say.

  2. #2
    Flashaholic
    Join Date
    Sep 2009
    Location
    Florida
    Posts
    137

    Default Re: Cheers to 4sevens customer service!

    My Quark Prism kit split while I was using it during the hurricane earlier this week; I called FourSevens up and they're shipping me a replacement. Awesome customer service!

  3. #3

    Join Date
    Feb 2007
    Location
    The Bluegrass State
    Posts
    153

    Default Re: Cheers to 4sevens customer service!

    I called about a twisty (Quark Mini) that I bought from them 7 years ago that was getting erratic (skipping modes, etc.). I assumed it was a worn o-ring, and I couldn’t source one locally at all; it was an odd size. I assumed, after 7 years, I wouldn’t be able to get one from them, but they had a couple in the mail the same day. Cleaned the threads, replaced the o-rings, added some new Nyogel, and she’s back in business. They were super nice about it, too, and wouldn’t take a dime. Great people!
    Home of the Throw-Monster!

  4. #4
    ven's Avatar
    Join Date
    Oct 2013
    Location
    Manchester UK
    Posts
    17,995

    Default Re: Cheers to 4sevens customer service!

    Thats confirmation 7yrs on that you made the right choice

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