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Thread: Jeers to David Chow - 4Sevens - he took my money and my flashlight

  1. #1

    Default Jeers to David Chow - 4Sevens - he took my money and my flashlight

    It is a sad day that I have to post this. I have been a member here for a while and remember when David first opened his 4Sevens web site. I purchased many lights since then and I still enjoy them. Unfortunately, my last transaction with 4Sevens was a bad one and this post is my last resort attempt to resolve this.

    David took my money and my light and left me without either.

    I purchase a light from 4Sevens website in October. When I got it it did not work as expected. I emailed 4Sevens, they agreed to replace my light and gave me a RMA number. I received an email reply from 4Sevens in December that they received my light and that RMAs were processed in the order they were received.

    I never heard from 4Sevens again.

    I called and emailed 4Sevens web site several times. When I called I never got a person on the phone, but I left messages. Then I heard that 4Sevens was closing. I tried to contact David here but his mailbox was full.

    David, if you read this, I hope you will fix this.

  2. #2
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    Default Re: Jeers to David Chow - 4Sevens - he took my money and my flashlight

    Have you been in contact with the new owner yet ?
    ... is the archimedes peak

  3. #3
    Flashaholic ironhorse's Avatar
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    Default Re: Jeers to David Chow - 4Sevens - he took my money and my flashlight

    Sometimes things slip through the cracks and get missed. I'm sure David or Jason will make it right.

  4. #4
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    Default Re: Jeers to David Chow - 4Sevens - he took my money and my flashlight

    Quote Originally Posted by Zot View Post

    I never heard from 4Sevens again.

    I called and emailed 4Sevens web site several times.

    I left messages.

    I tried to contact David here but his mailbox was full.
    Quote Originally Posted by ironhorse View Post
    Sometimes things slip through the cracks and get missed. I'm sure David or Jason will make it right.
    Yes, sometimes things fall through the cracks. But in this case, it is more than things.

    The OP has gone above and beyond [what is considered reasonable] in an attempt to resolve this.

    There are always two sides, but it's looking like he has indeed been ripped off.

  5. #5
    *Flashaholic* idleprocess's Avatar
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    Default Re: Jeers to David Chow - 4Sevens - he took my money and my flashlight

    Transitions are hard. I dealt with a major one in 2016 as my business unit was sold to another company. This was a multibillion dollar deal and it went over ... less than gracefully. I hope you get resolution from Prometheus.
    I apologize that this letter is so long; I did not have time to write a short letter

  6. #6
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    Default Re: Jeers to David Chow - 4Sevens - he took my money and my flashlight

    I don't believe this is intentional........it sucks you have to do this but I believe it will get resolved...I think it's due to the owners switching ect
    Woman prefer guys with bright torchs!
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    Default Re: Jeers to David Chow - 4Sevens - he took my money and my flashlight

    Zot what light was it that you are missing?

  8. #8

    Default Re: Jeers to David Chow - 4Sevens - he took my money and my flashlight

    Quote Originally Posted by seery View Post
    Yes, sometimes things fall through the cracks. But in this case, it is more than things.

    The OP has gone above and beyond [what is considered reasonable] in an attempt to resolve this.

    There are always two sides, but it's looking like he has indeed been ripped off.
    Ripped off is the wrong word. It’s not like THE (former) OWNER OF FOURSEVENS has the need to steal your light.

    Yes it probably slipped through the cracks and was inadvertent. If David makes it right or not will be telling of his character, now there are basically no repercussions if he does not.
    White wall hunting is not a very good indicator of a flashlight’s potential, not sure where it got it’s popularity. - DB Customs

  9. #9
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    Default Re: Jeers to David Chow - 4Sevens - he took my money and my flashlight

    Quote Originally Posted by archimedes View Post
    Have you been in contact with the new owner yet ?
    Zot, have you done this yet? Jason Hui and David Chow have been working together for a while to transition ownership and assets and Jason is now handling repairs/replacements.

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    Default Re: Jeers to David Chow - 4Sevens - he took my money and my flashlight

    Quote Originally Posted by archimedes View Post
    Have you been in contact with the new owner yet ?
    Quote Originally Posted by nbp View Post
    Zot, have you done this yet? Jason Hui and David Chow have been working together for a while to transition ownership and assets and Jason is now handling repairs/replacements.
    Although it has not yet been 24 hours since this thread was posted, OP has made strong statements here and the above information is quite relevant.

    It would be good for @Zot to update this thread at the earliest, and I would rather other members refrain from further speculation until this is better clarified.

    Thank you all in advance.
    ... is the archimedes peak

  11. #11
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    Default Re: Jeers to David Chow - 4Sevens - he took my money and my flashlight

    Also, just for reference, some of the policies listed here ...

    http://www.candlepowerforums.com/vb/...=1#post5186531

    ... may be of interest.
    ... is the archimedes peak

  12. #12

    Default Re: Jeers to David Chow - 4Sevens - he took my money and my flashlight

    I sent an email to support@darksucks.com and got an automated reply.
    "We've received your request and will get back to you as soon as we can!"
    Let's see what happens next.

    Can anyone tell me the CPF usernames of Trevor (TJ) or Jason Hui ?

  13. #13
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    Default Re: Jeers to David Chow - 4Sevens - he took my money and my flashlight


  14. #14

    Default Re: Jeers to David Chow - 4Sevens - he took my money and my flashlight

    I just sent Jason a PM here.
    Last edited by Zot; 03-01-2018 at 07:29 PM.

  15. #15
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    Default Re: Jeers to David Chow - 4Sevens - he took my money and my flashlight

    Thank you for the update, please keep us informed here.
    ... is the archimedes peak

  16. #16
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    Default Re: Jeers to David Chow - 4Sevens - he took my money and my flashlight

    Just reading the information on the web site, my understanding is:

    The "brand and some of the modern flashlight designs" were purchased, not the company, assets, older designs, or liabilities.

    The original "company" is "closed", usually meaning that it's liabilities are essentially wiped out, or very difficult to collect from.

    I am not an attorney but have dealt with some business closings as both customer and supplier. My perception is that no one actually owes you anything legally, so your best bet is to be patient / nice to them and see what happens.

    Think about what you might do if you had purchased some drawings and rights to build a product from a company, and then one of their former customers came to you and said that you owe them a free one because of brand loyalty? Imagine dipping into your own wallet to purchase a product for this person when you have made neither sale nor profit from it?

    Suppose a car mechanic moves into the location of a former car mechanic shop, and purchased the right to use the former owner's name on the door but that is all. Would you expect the new owner to warrant an engine replacement done by the former mechanic?
    Last edited by HarryN; 03-04-2018 at 11:42 AM.
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  17. #17
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    Default Re: Jeers to David Chow - 4Sevens - he took my money and my flashlight

    His claim was done before they officially closed. 4 Sevens/David Cow owes him a replacement or refund.
    Quote Originally Posted by HarryN View Post
    Just reading the information on the web site, my understanding is:

    The "brand and some of the modern flashlight designs" were purchased, not the company, assets, older designs, or liabilities.

    The original "company" is "closed", usually meaning that it's liabilities are essentially wiped out, or very difficult to collect from.

    I am not an attorney but have dealt with some business closings as both customer and supplier. My perception is that no one actually owes you anything legally, so your best bet is to be patient / nice to them and see what happens.

    Think about what you might do if you had purchased some drawings and rights to build a product from a company, and then one of their former customers came to you and said that you owe them a free one because of brand loyalty? Imagine dipping into your own wallet to purchase a product for this person when you have made neither sale nor profit from it?

    Suppose a car mechanic moves into the location of a former car mechanic shop, and purchased the right to use the former owner's name on the door but that is all. Would you expect the new owner to warrant an engine replacement done by the former mechanic?

  18. #18
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    Default Jeers to David Chow - 4Sevens - he took my money and my flashlight

    Here is extensive info from Jason on Foursevens products warranty. Click Foursevens warranty.

    https://darksucks.com/pages/warranty-returns

  19. #19

    Default Re: Jeers to David Chow - 4Sevens - he took my money and my flashlight

    ^^ Great info.

    It was a weird time in the 4sevens story that was unfortunate for the op.
    I'm pretty sure folks will make it right asap. Just be patient and things will work out.
    John 3:16

  20. #20

    Default Re: Jeers to David Chow - 4Sevens - he took my money and my flashlight

    Prometheus Support contacted me to say they would look into it, but didn’t have any timeline. The last email I got was 8 days ago.

  21. #21

    Default Re: Jeers to David Chow - 4Sevens - he took my money and my flashlight

    Can anyone help me contact David Chow directly?

    Maybe someone here emails, chats or talks with him and could point him to this thread
    I haven't heard anything from David...

    He never contacted me.

  22. #22
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    Default Re: Jeers to David Chow - 4Sevens - he took my money and my flashlight

    It may be possible he is not interested in communicating further with someone who has publicly "jeered" him....
    ... is the archimedes peak

  23. #23

    Default Re: Jeers to David Chow - 4Sevens - he took my money and my flashlight

    I do not think that comment is fair Archimedes.

    I think you left out the part where he failed to respond to several attempts to contact him by email and by phone before any jeer was even considered. I have not said anything that is not true in this jeer. As I stated, it is a last resort.

    Many at CPF, including myself, considered David Chow a great member of CPF. That, to me, would be even more reason for David to make some attempt to resolve this jeer.

    Quote Originally Posted by archimedes View Post
    It may be possible he is not interested in communicating further with someone who has publicly "jeered" him....

  24. #24
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    Default Re: Jeers to David Chow - 4Sevens - he took my money and my flashlight

    I didn't leave anything out, Zot, all of those details are listed in this thread.

    I am sorry you don't think that is fair, and whether you (or I, for that matter) think this situation is fair or not, does not change the reality of my post.

    It also bears noting here, as well, that I genuinely hope you get a satisfactory resolution to your unfortunate situation.

    Good luck.
    ... is the archimedes peak

  25. #25
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    Default Re: Jeers to David Chow - 4Sevens - he took my money and my flashlight

    PM sent to you, also.
    ... is the archimedes peak

  26. #26
    Flashaholic* wacbzz's Avatar
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    Default Re: Jeers to David Chow - 4Sevens - he took my money and my flashlight

    Has this been resolved? This thread could push folks one way or the other with the new owner/business depending upon the outcome...

  27. #27
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    Default Re: Jeers to David Chow - 4Sevens - he took my money and my flashlight

    I politely disagree, wacbzz. I would think looking at the new owner's track record standing behind his own products would be far more telling than how or if he chooses to clean up someone else's situations.
    If you're new to CPF, please read this... (Just click the link...)
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  28. #28
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    Default Re: Jeers to David Chow - 4Sevens - he took my money and my flashlight

    Disagreements - politeness notwithstanding - are what make the world, including CPF, go around.

    As as I see it, since the new owner apparently wrote that he would look into it, PL is now involved, whether they want to be or not. The outcome, to me and regardless of the “thoughts” of others, will most certainly weigh heavily upon any future actions, particularly with the FourSevens brand. The past is yesterday and the future is now.

    So, my original question still stands, almost a month after the last report on the situation...

    Has this been resolved?

  29. #29

    Default Re: Jeers to David Chow - 4Sevens - he took my money and my flashlight

    Quote Originally Posted by wacbzz View Post
    Has this been resolved? This thread could push folks one way or the other with the new owner/business depending upon the outcome...
    Agreed.
    However reading the new owner statement confirmed my thoughts on future purchases. The no holds bar'd candor is what cemented my decision.
    Last edited by bykfixer; 04-08-2018 at 05:16 PM.
    John 3:16

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    Default Re: Jeers to David Chow - 4Sevens - he took my money and my flashlight

    Quote Originally Posted by wacbzz View Post
    Disagreements - politeness notwithstanding - are what make the world, including CPF, go around.

    As as I see it, since the new owner apparently wrote that he would look into it, PL is now involved, whether they want to be or not. The outcome, to me and regardless of the “thoughts” of others, will most certainly weigh heavily upon any future actions, particularly with the FourSevens brand. The past is yesterday and the future is now.

    So, my original question still stands, almost a month after the last report on the situation...

    Has this been resolved?
    Almost a month. In the midst of trying to affect a transition of ownership, have a life, a small handful of employees, etc. I don't think giving him some more time, or seeing if there has been followup communication woild be unwarranted. Had the 4sevens light been returned to Jason's people after the transfer, I may be more inclined to be toe tapping waiting for resolution. I still feel hs's in the unenviable situation of cleaning up someone else's mess.
    If you're new to CPF, please read this... (Just click the link...)
    http://www.candlepowerforums.com/vb/...ost-out-of-CPF

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