This is some good information, it's a little dated but the basic principal is still valid today. Hopefully you find it both useful and humorous. The author of the below text and links is known as Seerialmom. She gave me permission to reproduce this stuff on my webpage several years ago. She leaves it up on hers, because to this day it still gets it's fair share of hits ....... enjoy.
In the beginning there was mainframe; and it was good.
On the second day Lord Jobs and Lord Wozniak gathered up the fruits of their humble abode and created Apple; the masses rejoiced at their new freedom.
On the third day the Almighty Bill created Microsoft; this caused the people to turn their backs on the Apple for they know not what they do.
On the last day, the Ten Commandments were created in an attempt to redeem the souls of those peoples.
Here then, are those Ten Commandments:
Ten Commandments for Computer Ownership
Ten Commandments for Calling Technical Support
Ten Commandments of Technical Support
In the beginning there was mainframe; and it was good.
On the second day Lord Jobs and Lord Wozniak gathered up the fruits of their humble abode and created Apple; the masses rejoiced at their new freedom.
On the third day the Almighty Bill created Microsoft; this caused the people to turn their backs on the Apple for they know not what they do.
On the last day, the Ten Commandments were created in an attempt to redeem the souls of those peoples.
Here then, are those Ten Commandments:
Ten Commandments for Computer Ownership
Ten Commandments for Calling Technical Support
Ten Commandments of Technical Support