A2 Yellow Green Blew Up... UPDATED!

[DimeRazorback]

Ok so tonight I dropped my A2 onto concrete... and well, the lamp exploded leaving a fine dust through the bezel, on the reflector...

I got all of the large chunks of glass out of the head (and into my fingers) but there is still alot in the threads that I am having trouble getting out, and the reflector is now milky white from the tiny glass fragments...

Any ideas as too what to do??

:mecry:

 

[mossyoak]

Re: A2 Yellow Green Blew Up

call surefire

 

[DimeRazorback]

Re: A2 Yellow Green Blew Up

Being in Australia I'm not sure if they have a number/how much a phone call will cost!

P.s It is 2am

 

[Twinkle-Plank]

Re: A2 Yellow Green Blew Up

Happend too. Im in Australia gave surefore a call (cost was about $3) they sorted it out.

 

[DimeRazorback]

Re: A2 Yellow Green Blew Up

Ok, thanks guys!

I'm guessing it is the 714-545-9444 number?


P.s I am a little paniced as I was having a great night and this incident just shattered me 🙁 I love my a2 so much and already miss it!

 

[Databyter]

Re: A2 Yellow Green Blew Up

You can buy the lamp assemblies separatly for this model of light I believe.

I know the aviator series a2 has alot of switchout options so I'm sure you can buy one of those to put in your version.

Do a google search for a2 flashlight lamp assembly and you will come up with alot of options starting at $26.

I don't know if these are the same lumens as what you had in there so I'l let you do the shopping.

As far as the reflector id say just clean it up as best you can and see how it looks with the new lamp and take it from there.

Don't worry about how the reflecter looks, look at the beam it produces, the shape is the main thing and the reflectivity, a few imperfections in color or texture might be fine.

Also, I think a small service is fine, just close friends and family..

 

[Twinkle-Plank]

Re: A2 Yellow Green Blew Up

Its stuck in the threads and you would scratch the reflector. yeah its tthe use number with what ever the code was to dial USA.

 

[LumensMaximus]

Re: A2 Yellow Green Blew Up

If Surefire doesn't replace it, i'm sure contact cleaner for the threads with some warm water and dishwashing soap will clean those up.

 

[DaFABRICATA]

Re: A2 Yellow Green Blew Up

They should make it right.
Thier CS has been top notch for evry problem I had so far!

Good Luck!

 

[tsask]

Re: A2 Yellow Green Blew Up

Sorry to hear about the problem.
Surefire certianly should and will help you.
My A2 Avaitator was one of the first "$ upscale" lights I bought.
I have never regreted it. As a matter of fact, it's the only 'non led' light I have nearby.

 

[DimeRazorback]

Re: A2 Yellow Green Blew Up

Thanks for the help everyone!

I guess it is obvious that I'm not use to good customer service!

Last thing that I had to get fixed was my Xbox 360... and well that's not a fun story...

Also, I wasn't sure if this type of accident would be covered, but I guess it is :twothumbs
I will have to call up tomorrow on my day off!

 

[greenLED]

Re: A2 Yellow Green Blew Up

Dime, use Skype to call their US-based customer service 1-800 number.

 

[DimeRazorback]

Re: A2 Yellow Green Blew Up

That's a good idea!

But I don't have skype 🙁

 

[R@ndom]

Re: A2 Yellow Green Blew Up

Or just e-mail them. They'll redirect you to the Oz distributer first. But then they'll either send you a new head or issue a RMA if you send them enough e-mails.

 

[jp2515]

Re: A2 Yellow Green Blew Up

Give Surefire a call ASAP.

 

[DimeRazorback]

Re: A2 Yellow Green Blew Up

Here are some pics (They are bad I was half asleep 😛)

 

[R@ndom]

Re: A2 Yellow Green Blew Up

Funny, I'm sending my A2 head back too. The threads for the screws that secure the LED ring are stripped. So in order to get my onion rings I gotta send it back.

 

[Norm]

Re: A2 Yellow Green Blew Up

Being in Australia I'm not sure if they have a number/how much a phone call will cost!

P.s It is 2am

If you are with Telstra on most plans you can ring the U.S.A. for $1 for the first ten minutes, I often make calls up to 30mins and they are usually around $6, calling international isn't expensive. I remember 20 years ago my wife would call her Mum about 140K away and a 40 minute call would be around $11 and $11 dollars was a lot more than it is now. Early in the morning before about 8 is the most convenienttime to call Time Zone Check .
Norm

 

[jp2515]

Re: A2 Yellow Green Blew Up

Looks like the bulb shattered inside the head and left an imprint on the inner surface of the lens. 😱

 

[DimeRazorback]

Re: A2 Yellow Green Blew Up

Thanks for that Norm!

Now I won't be worried about racking up a massive bill! 😛