If you face any problem with our service center or quality control - feel free to write us or call us. Thank you for your thoughts, I have send it to our technical department.
It looks like there's a lot of emotion when we see the name Armitek. I think there are many people who would buy your products but do not want to take the chance to pick up with a faulty one or beyond their expectation because of a lack of quality control and correctness of specifications.
When quality control is not there, it is not long that people are informed. That must be why when we contacted you about a problem, you asked us to keep it private if you suspect that it could be broadcast on the forums.
When you have nothing to hide... People need to be informed before buying a product and that's why they are here.
Before having a problem with my last purchase of an Armitek flashlight, I had a different opinion, but since I had to negotiate with your customer service and having read a lot about you, I changed my mind.
Now, it'll be more difficult to trust one of your product. The consumer is always right. In your case, it seems the opposite.
It's too bad for you because there are other companies who do all they can to satisfy their customers. They understood that if you make a dissatisfied client, you risk losing 100 with the media today.