B.O.G.

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Illumination Addiction

Newly Enlightened
Joined
Jan 11, 2008
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I purchased a Cree Q5 drop in module from Bug Out Gear for my SF G2 shortly before Christmas. I was completely satisfied, with it performing beyond my expectations. Last week it's brightness level dropped off drastically and then went completely dead. I immediately replaced the batteries with new SF's but it still wouldn't work. I wrote Flavio at BOG. He wrote back within an hour stating that this was "completely unacceptable" and was shipping me out a new replacement immediately. I received the replacement in 8 days and I'm half way around the world.

I don't think that service like this is all that typical today. Kudo's to Flavio. Stand up guy with an awesome product.
 
Posts like this belong in the Cheers section on the MarketPlace, as adamlau says.

I'm closing this thread.
 
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