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Carrier Rants

fenix-store
As a shipper, USPS really took the cake here.

The airmail sent from Thailand took 3 days to reach U.S. but took other 4-6 days to get to the customers (not even counting the time it spent in the customs). As a bonus, the postman even forgot to do the delivery scan. wtf :thumbsdow


The honorary mentions goes to Russian post. My package to Russia will land at Moscow, but will sent on airplane to the customs in Kazansky and back. Just...why? :rolleyes:
 
Re: Latest UPS/Fedex delivery???

i have a 100 frozen mice coming id love if they showed up today
 
Re: Latest UPS/Fedex delivery???

My fiasco... Ordered a car part that was supposed to be "signature apon delivery".. 2 weeks later the UPS tracking says its delivered to "dock".. Well since I don't have s dock at my house I'm assuming it was attempted to be delivered but got taken back to the warehouse (no door knocker mind you).. Well I wait for a few days and nothing.. No re-attempt to deliver.. Nothing. So now I try customer service at UPS.. lmao.. That's the biggest joke ever.. You don't get anyone, just an automated voice telling me it's been "delivered".. Now what?.. I ended up stopping an actual UPS truck on another street and explain to him and he gives me a number to a Supervisor (I'm propably not supposed to have judjing by her reaction when I called) lol. After a long conversation she tells me that the package was mis-labeled by them and sent to an Amazon trailer and to just wait and it should be delivered by Amazon, we'll 2 more weeks and several phonecalls and still nothing.. Smh.. So I put in a claim and wait another 2 weeks and still nothing on ups's end and now they won't answer their phones.. Absolutely the worst customer service I've ever had.. I ended up filing a claim with PayPal and they got my money back.. *Whew*...

Sent from my SM-N976U using Tapatalk
 
Re: Latest UPS/Fedex delivery???

Back around 1996 they delivered my bmx bike at around 9:30pm one Friday.
It was a Hoffman and it led to a few more visits to the orthopedist.

My favorite though was during the blizzard of 96 my first pair ever of gore tex lined boots from Cabellas showed up one afternoon despite there being a blanket of about 3 feet of snow and ice covering Virginia. I drove a snow plow and my feet constantly stayed wet from walking in 6" of melted snow each time I'd get out of the truck, walk to the front end loader and reload it. Next shift my feet stayed warm and toasty from that point on. I still have them matter of fact.

The Hoffman too.
 
Re: Latest UPS/Fedex delivery???

In my experience, UPS and FedEx are actually pretty good. The worst have been Ontrack and DHL. Ontrack has delivered packages to a puddle behind my mailbox at the end of the driveway in the rain, on a rock at the end of the driveway, and balanced on a sawhorse under a bee infested tree right across the driveway from our covered porch (the logical place to leave a package). I have family that worked at the Ramona airport that told me Ontrack would leave tens of thousands of dollars worth of parts behind the fence or throw them over the fence. The worst was DHL which would throw packages upstairs at the door as hard as they could instead of walking upstairs to knock. Sometimes it's better to pay the extra for FedEx or UPS to get your package delivered intact.
 
Hooked on Fenix said:
In my experience, UPS and FedEx are actually pretty good. The worst have been Ontrack and DHL.
Click to expand...
Haven't seen too much package destruction from any of the carriers, but did have an incident with DHL where they were incapable of delivering to a commercial address during business hours (we gave them ~2 days to try, and then sent someone to the depot to pick up the package).
 
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Re: Latest UPS/Fedex delivery???

bykfixer said:
Back around 1996 they delivered my bmx bike at around 9:30pm one Friday.
It was a Hoffman and it led to a few more visits to the orthopedist.

My favorite though was during the blizzard of 96 my first pair ever of gore tex lined boots from Cabellas showed up one afternoon despite there being a blanket of about 3 feet of snow and ice covering Virginia. I drove a snow plow and my feet constantly stayed wet from walking in 6" of melted snow each time I'd get out of the truck, walk to the front end loader and reload it. Next shift my feet stayed warm and toasty from that point on. I still have them matter of fact.

The Hoffman too.
Click to expand...

That is funny. I mail ordered a pair if 10 1/2 Meindl's from Cabela's back around 1995 when I was in high school. I wore them until I couldn't put them on anymore they were so nice. I wear size 12's these days.
 
Just wanted to mention, I'm impressed with how UPS has stepped up their game lately. Used to be if they couldn't deliver a package, they'd drop it off at specific UPS Stores. Issue was, it wasn't at the nearest one! Thankfully that policy has changed. No more driving to Long Island to get an undelivered UPS package. I can now simply walk to the nearest UPS store in my neighborhood. Nice to see common sense filtering into a company's business practices.
 
Monocrom said:
Just wanted to mention, I'm impressed with how UPS has stepped up their game lately. Used to be if they couldn't deliver a package, they'd drop it off at specific UPS Stores. Issue was, it wasn't at the nearest one! Thankfully that policy has changed. No more driving to Long Island to get an undelivered UPS package. I can now simply walk to the nearest UPS store in my neighborhood. Nice to see common sense filtering into a company's business practices.
Click to expand...
Ugh. I've driven in traffic on the L.I.E. many times. Glad to see they've corrected your issue.
 
Too bad they did not correct LIE traffic issue, lol. it is still pita, I always avoid it whenever I can, Northern state seem to work a lot better for me.
 
Is it normal to have to pay UPS to re-schedule a delivery for a different day?

I had a flashlight order from Amazon (Acebeam Tac AA), that I had to pay UPS $9.99 to deliver it tomorrow,instead of today.
 
AMD64Brunette said:
Is it normal to have to pay UPS to re-schedule a delivery for a different day?

I had a flashlight order from Amazon (Acebeam Tac AA), that I had to pay UPS $9.99 to deliver it tomorrow,instead of today.
Click to expand...
Yup, I've paid that in the past. Apparently you can avoid this charge by upgrading to a "MyChoice Premium" account for around $20/ year, so if you frequently need to reschedule deliveries, this may be worth it.

 
AMD64Brunette said:
Is it normal to have to pay UPS to re-schedule a delivery for a different day?

I had a flashlight order from Amazon (Acebeam Tac AA), that I had to pay UPS $9.99 to deliver it tomorrow,instead of today.
Click to expand...
No, it's a scam. Assuming this was an email, and they hoped you'd electronically transfer over the funds. I deleted the email, and the package ended up in my mailbox about two days later. No extra charges. Keep in mind I literally order about 100 individual items from all over the world in the course of a year. Very familiar with dealing with UPS.
 
AMD64Brunette said:
This was directly on Amazon.com's web site.

Too bizzare.
Click to expand...
Their website, or a copycat website?
Like I said, I order nearly 100 items a year off the internet, usually inexpensive items I can afford, and been doing that for a few years now. Various carriers, definitely UPS. 2nd only behind the U.S. Postal service, and only this year did I get that $9.99 email re-delivery fee BS. I ignored it because it blatantly looked like an obvious scam to me. Especially since they wanted an online payment.

Here's the issue, you send that very same email to a MASSIVE number of folks. A certain percentage are going to be waiting for a package from UPS. They'll see it, think it's real. Some of those folks will pay that ridiculous fee because what they are waiting for is important to them. But then they get their package anyway. Not realizing they got scammed.

But who knows, maybe this is a scam by UPS itself. U.S. Postal service, Fed-Ex, DHL, none of them do that extra re-delivery fee nonsense. Plus in my case, my package arrived anyway. So, not sure what to tell you.
 
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