Convoy flashlight opinions?

Short answer- Great choice

Long answer- Convoy is a budget oriented brand that provides an amazing range and a quality that bats well above its price range. The lights are well made and well thought out, and much better than ANY other light in those price ranges.

That brass S2+ will be a great light and last a long time. The 2700k emitter will be a nice one too, like the afternoon sun.
 
Great budget lights. Ship with no instructions.
Simon apparently has gotten much better when it comes to customer service if anything goes wrong with your purchase.... according to some members. I dealt with him exactly one year ago and all I got from him was polite BS, excuses, and no help at all.

T3 in titanium, and the C8 with the simplified 4-mode U.I. are highly underrated.
 
Anyone know how long processing orders takes? (Direct from convoylight.com).

It's just that I'm used to Amazon Prime's speedy 2-day shipping.
 
Thanks.Thought I'd check.

Not as much worried about how long it takes to arrive,just waiting for the lights to ship out.
 
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I concur with jacobd. It is coming from China and will take 1-2 weeks. I had my first purchase arrive in about a week, the second arrived in 10 days. I have another coming and a date hasn't been set, I expect it to arrive in less than 2 weeks. (holiday shipping excluded)
 
Woo-hoo! Just got the tracking info for my H4 and S2+.

No delivery date listed yet,oddly. Is that normal?
 
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Overall, I like Convoy. As mentioned, they are hard to beat for the value proposition.

I tend to mostly buy Convoys to try out emitters, and if I like them BEFORE buying a more expensive light.
They legitimately have a good AA driver, and you can get them in a ton of emitters. One is floody (T5) and one is more throwy (T3).

I've had good experiences with Simon handling a light that didn't work correctly. I've also asked him some specific questions and gotten...answers... English is not his first language, and that complicates some things some times. Overall, though, Convoy has definitely had better customer service than Sofirn, Skilhunt, or Acebeam, and infinitely better customer service than Zebralight. I've had positive experiences with Reylight and Lumens Factory (both also Chinese).

ALL Chinese brands will have a major CS problem in that it's WILDLY expensive to ship to/from China when the CCP isn't subsidizing it. When you buy directly from a Chinese site, it's often maybe $2 to ship because the CCP subsidizes that. If you need a warranty replacement, that seems to NOT be subsidized, so a round trip is often about $50.

That's why my personal rule is to not buy Chinese lights over $50 as much as I can. That way, if something goes really wrong, I'm not totally screwed. It's fundamentally just not cost effective to warranty small electronics via China, because the shipping is extremely costly. Chinese companies tend to sell on price, so I doubt their margins are huge, so they are STRONGLY incentivized to shrug their shoulders instead of taking care of you. Not helping a customer WILL likely cost them future business, but if you're running on narrow margins, it still probably makes more sense to just lose a customer.


Also, I tend to not buy lights with batteries in them from China, as that tends to delay/complicate things in customs.
 
Woo-hoo! Just got the tracking info for my H4 and S2+.

No delivery date listed yet,oddly. Is that normal?
If it's coming from China, then yes it's normal. It takes a couple of days to update tracking and they seem to be at least 1-2 days behind in doing so. Partly because they're on the other side of the planet and partly because the shipping company is meh when it comes to communicating.
 
I wish you the best of luck;-) Just keep your fingers crossed that it works OK as delivered. "Do you feel lucky today...":)

When I 'g-search' "Convoy quality", I see some possibly concerning posts out there, and they're not that old.
The quality control is not as high as some other brands, but how could it be? When they are operating at such low profit margins.

A light being DOA (dead on arrival) is something I've had with a Jetbeam RRT01, an Acebeam TAC AA and an Acebeam L35.

No DOA Convoys yet (though they definitely happen on occasion to people) but they get helped out ASAP by Convoy. My worst Convoy issue has been a loose tailswitch retaining ring. I even had a McGizmo Haiku arrive with the wrong emitter temperature. (6500k instead of the 4000k XPL Hi)

My point being is that almost any budget-mid range brand can have the occasionally QC issue. If you want a light GUARANTEED to work every time than only get high end brands like Malkoff, Hanko Machine Works, Okluma etc. Of course, in a perfect world than everything you buy would be flawless, but human error is inescapable.

Don't get me wrong, I'm not a shill for Convoy and I think they should raise their prices slightly and improve their QC. I just think people should keep their expectations in line with their budget.
 
My issue with Convoy was one of customer service a year ago. Never a single issue with the half dozen, in terms of flawless function, I bought back then. Built quality is something Simon got right. With everyone and their dog raising prices on everything in existence, I'd love to see Simon buck the trend.
 
The shipping company he uses is a bit meh as best and maybe even sketchy sometimes. My biggest issue so far is with the lack of communication from the sipping co. When thy do update the status, a few days have passed, and several stops have been made alone the way. My last delivery sat in LA for 4 days and then they updated as said it was out for delivery but actually delivered it the next day.

They tend to be behind in status updates by about 1-4 days. Slow shipping and poor communication. One has to be patient and not expect it to come from a warehouse in the US...which would be nice but would also raise the cost and not actually raise any value of the product.

I'm whining a bit about the shipping, but I really can't tbh. It's free and no taxes.
 
The shipping company he uses is a bit meh as best and maybe even sketchy sometimes. My biggest issue so far is with the lack of communication from the sipping co. When thy do update the status, a few days have passed, and several stops have been made alone the way. My last delivery sat in LA for 4 days and then they updated as said it was out for delivery but actually delivered it the next day.

They tend to be behind in status updates by about 1-4 days. Slow shipping and poor communication. One has to be patient and not expect it to come from a warehouse in the US...which would be nice but would also raise the cost and not actually raise any value of the product.

I'm whining a bit about the shipping, but I really can't tbh. It's free and no taxes.
To be fair, I am almost certain these small shops are using the companies subsidized by the CCP. In order to boost sales, the CCP essentially will cover the costs of shipping, so Chinese companies can get something akin to the old "media mail" USPS used to have, but globally.

It also has to do with skirting tariffs and import rules. This is why the CCP has been a big proponent of sites like Temu and AliExpress; many small businesses shipping small loads works a lot better for them then shipping large loads to a distributor in the U.S. This means China can move a LOT more inventory, and NOT have to deal with a lot of the protective aspects of import laws, since it's all small dollar amounts. To further encourage that, it only costs like $2 to ship to the U.S. FROM China so long as you are doing it as one of these businesses. I think we look at the success of Temu and Ali as this triumph of innovation and tech companies, but it was also a lot of push by the CCP to move inventory without having to deal with trade rules, haha.

That's why, when there is warranty work, it doesn't really make sense, because then you and the vendor both have to pay the REAL shipping costs, which are often about $25 each way to/from the U.S. The CCP doesn't subsidize ALL shipping to/from China, only if it contributes to their e-commerce industry, and only OUT.

Of course, ramming billions of random small parcels through your mail/shipping system is bound to make it essentially awful, and not that Chinese shipping/postal companies have a great reputation to begin with.

I think, considering the price, Chinese shipping is fine. But, it is 100% a lot of radio silence.

The funny thing for me is that almost ALL my Chinese light purchases ship out from the same Sesame Street address (it's real) from a shipping forwarder outside of O'hare Airport in Chicago. It looks like a non-descript warehouse right outside the airport (according to Google maps), but I've noticed both Convoy and Kaidomain ship to me (in the Midwest) from the exact same U.S. address, which is tied to a shipping forwarding company at the address.
 
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