Have you checked that this converter is fully compatible with the RS232 standard?
I'm asking because I remember that the USB to RS232 converters are currently a complete mess. Some converters include a DC/DC converter to supply correct RS232 standard voltage levels, some don't and give only +5V as supplied by the USB bus. The standard requires the logic signals to be outside of the -3V, +3V range but many devices that use RS232 port will accept 0V as the logic 1, in direct violation of the standard. There are also more subtle problems - I remember issues with signal timing and flow control settings.
The bottom line is that many devices will work with not standard compliant USB to RS232 converters. You may be quite satisfied with them, until you try to connect something, usually more "industrial grade" equipment, that strictly requires the correct RSR232 behavior on the other end of the cable.