Fenix PD10 problem

[Cascade Hops]

I bought a Fenix PD10 for my father for Christmas & the thing won't change levels . It stays on low . I put a new CR123 in so the battery shouldn't be the issue . I think I got it to cycle through the levels twice . Any suggestions ? Thanks .

 

[Nake]

Maybe you're changing levels too slowly, try doing it quickly.

 

[Cascade Hops]

I did it quickly , I've had my own PD10 for a year & itv works perfectly . Unfortunately the store a bought it from now has a "All sales final , no returns" policy . I hope it isn't going to be a PITA to warranty it with Fenix .

 

[Danielight]

What brand of battery did you use? Have you tried any others? BTW, too bad about the strict no-returns policy of the store where you purchased the light. I think I'd be shopping elsewhere in the future! :scowl:

 

[Flashlight Dave]

I have a LD10 R5 and I noticed that in order to change light levels on it you have to do it slowly holding my thumb down for a second or so. At first I thought that mine would not change modes either. I do find it rather annoying.

 

[mcnair55]

Simple,just send it back for a refund or replacement,sounds if it is not working correctly.You paid your money at least you can expect is "goods fit for use"

 

[RCR06]

Mine has always worked fine. I'd hesitate longer in between twists or try and do them more quickly if possible to try and avoid a return to fenix. If that doesn't work then send it back to fenix and they should fix or replace it. Seems strange a company would have a no returns policy, but I guess they've had some problems.