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First Responder still available?

bxstylez

Enlightened
Joined
Aug 19, 2006
Messages
693
Location
NYC, US
I placed an order last week Saturday and haven't received a shipping update yet.

Tried several emails, their contact page, and numerous calls at different times (day and night)..... no one ever picks up the phone (no voicemail) and no email response

What should I do with that hard-earned $200 i sent? :crazy:

.
 

Illumination

Flashlight Enthusiast
Joined
Sep 29, 2005
Messages
1,039
Location
New York City
Have you tried calling them? From their website:

29834 N. Cave Creek Rd.
Suite# 118-249
Cave Creek, AZ 85331, USA

Toll Free Phone Number: 1 ( 877 ) 881-7325
Fax Line: 1 ( 623 ) 582-0526

I ordered from them a few weeks ago. Took a little longer to get the light than the last time, but no problems with my order.
 

RobynS

Newly Enlightened
Joined
Jul 29, 2005
Messages
187
Location
Phoenix
They have been at SHOT so they are probably behind. Give them a call to check on status.

Thanks Grubbster - Yes we have ALL been at SHOT - I will be back in the office tomorrow and start to get caught up!

Robyn
 
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