Great customer service at Surefire

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Gravitron

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Apr 25, 2009
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47
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I emailed Surefire on March 23rd to explain to them I broke my beltclip on my Surefire C2. I said it was my fault and asked them how much for a new one. The next day I got a reply asking me for my mailing address and said there would be no charge. I was very pleased to hear the "No charge" part, but thought it might take a few weeks to get here...wrong! It only took 3 workdays, you gotta love Surefire.
 
angelofwar

angelofwar

Flashlight Enthusiast
Joined
Nov 17, 2007
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3,336
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South Carolina
No surprise really...;)

Got a new Bezel and lamp in 5 days myself...no charge...and I was in Iraq!

Like I said...No surprise...:grin2:
 
Ian2381

Ian2381

Enlightened
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Jul 26, 2009
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883
Location
Philippines
Got the very same great customer service from surefire. Emailed them regarding the broken glass of my very old surefire Z2(given by my uncle from the US) and they just asked me the details and my mailing address and they shipped the replacement parts without any charge.

That's the best customer service I ever encountered.:thumbsup:
 
Norm

Norm

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Jun 13, 2006
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Closed

Cheers in the Marketplace please - Norm
 
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