Great customer service at Surefire

[Gravitron]

I emailed Surefire on March 23rd to explain to them I broke my beltclip on my Surefire C2. I said it was my fault and asked them how much for a new one. The next day I got a reply asking me for my mailing address and said there would be no charge. I was very pleased to hear the "No charge" part, but thought it might take a few weeks to get here...wrong! It only took 3 workdays, you gotta love Surefire.

 

[mrlysle]

+1! Good for you! Grats on your service!

 

[angelofwar]

No surprise really...

Got a new Bezel and lamp in 5 days myself...no charge...and I was in Iraq!

Like I said...No surprise...

 

[Ian2381]

Got the very same great customer service from surefire. Emailed them regarding the broken glass of my very old surefire Z2(given by my uncle from the US) and they just asked me the details and my mailing address and they shipped the replacement parts without any charge.

That's the best customer service I ever encountered.:thumbsup:

 

[Norm]

Closed

Cheers in the Marketplace please - Norm