smarkum
Enlightened
I have had this rotary since the very first batch. As you can see, it has been through the ringer. It was first butchered by myself . . . I took a dremmel tool to it in an attempt to make a trit slot. (I thought . . . . how hard can it be?)
I made a hole RIGHT through the wire that runs through the tube! An important wire for sure. So I sent it to a friend who patched it for me and at some point it went to another friend for some milled slots done by machine!
As you can see, I only used some of the slots that were milled. I have used and abused this light. It has been dropped, dropped and dropped some more and has keep right on working.
Recently it started acting up. When I would turn the dial all the way to low from any rotary setting, once it reached the stopper thing, it would flash VERY brightly before staying at the lowest setting.
I figured it was a function of all the abuse it has endured. But, I contacted Henry and then sent it to him to see if it might be a warranty issue, or if I needed to buy a new tube.
Well, it arrived home after a week or so and is working perfectly! I don't know what the identified diagnosis was , but he said it was covered and he fixed it!
So, those of you wondering if a light is "still covered", I can only tell you to send it in and let Henry do what Henry does. Build great products and stand behind them. Thank you Henry.
You want pics in this thread?
Well, DON'T laugh. . .
Really, it doesn't look too bad in this photo, but I showed the "good side"!
Would I pay for an option with a lesser warranty? Heck no. Nor do I think Henry would offer one. . . after-all, it is the light that gets me home.
I made a hole RIGHT through the wire that runs through the tube! An important wire for sure. So I sent it to a friend who patched it for me and at some point it went to another friend for some milled slots done by machine!
As you can see, I only used some of the slots that were milled. I have used and abused this light. It has been dropped, dropped and dropped some more and has keep right on working.
Recently it started acting up. When I would turn the dial all the way to low from any rotary setting, once it reached the stopper thing, it would flash VERY brightly before staying at the lowest setting.
I figured it was a function of all the abuse it has endured. But, I contacted Henry and then sent it to him to see if it might be a warranty issue, or if I needed to buy a new tube.
Well, it arrived home after a week or so and is working perfectly! I don't know what the identified diagnosis was , but he said it was covered and he fixed it!
So, those of you wondering if a light is "still covered", I can only tell you to send it in and let Henry do what Henry does. Build great products and stand behind them. Thank you Henry.
You want pics in this thread?
Well, DON'T laugh. . .
Really, it doesn't look too bad in this photo, but I showed the "good side"!
Would I pay for an option with a lesser warranty? Heck no. Nor do I think Henry would offer one. . . after-all, it is the light that gets me home.