Bernhard
Newly Enlightened
Recently I inquiry on purchasing replacement lamp for my E1. They reply me with an attachment with price quote, but there is no info about E1 replacement. I think it is just standard reply to all enquiry made to them. I'm replying his mail, and ask the info again, and they didn't reply ever since! Guess they don't have it.
But it is not polite just to ignore customer mail. They should tell that they don't have it in stock, or something. Caleo911 is right! (refer to his post at SF forum http://186thousand.com/cgi-bin/ultimatebb.cgi?ubb=get_topic;f=8;t=000044) Kenmax Australia is no good at all...
Their attitude is very different with SF Customer Service. SF Customer service is really second to none...
Hope Kenmax dealership is withdrawn by SF!!!
It is just a shame, considering their super high price they charge for. E.g. M6 cost around $600 USD here. Unbelievable!!! And it seems that they don't have any sparepart at all, even the bulb!!!
Sorry about outrageous post, but now I can understand Caleo911 feeling about Kenmax...
But it is not polite just to ignore customer mail. They should tell that they don't have it in stock, or something. Caleo911 is right! (refer to his post at SF forum http://186thousand.com/cgi-bin/ultimatebb.cgi?ubb=get_topic;f=8;t=000044) Kenmax Australia is no good at all...
Their attitude is very different with SF Customer Service. SF Customer service is really second to none...
Hope Kenmax dealership is withdrawn by SF!!!
It is just a shame, considering their super high price they charge for. E.g. M6 cost around $600 USD here. Unbelievable!!! And it seems that they don't have any sparepart at all, even the bulb!!!
Sorry about outrageous post, but now I can understand Caleo911 feeling about Kenmax...