Paypal problem.?

[evanlocc]

HELP !!

I have problem on receiving a recent payment receive.

I am international user when i accept the payment it prompt me to enter US bank account. And cannot continue further without filling a US bank account.

I never have problem on claim payment b4.

Any idea ?

HELP !!

 

[DM51]

Eyalex is having a very similar problem at the moment. I've paid some money in, and he can't get hold of it - Paypal is just sitting on it. Same excuse from Paypal, he has no US bank account, which has to be BS as that would rule out the whole of Europe etc. I'm not sure how he is getting on remedying it - you could contact him for details. At least you can be comforted that this isn't your fault!

 

[evanlocc]

Thank DM51!

 

[eyalex]

yes.the same problem
i spoke to paypal customer service.
the representative said that they have a problem with the system and that there technicians working on it at this time.
o.k , after waiting 30 minutes on the phone
he said its going to take them 2 weeks to fix the problem.
nothing he can do. even not eccpting the pament for me.
we have to wait.eyal

 

[evanlocc]

Thanks Eyalex!

Below is the reply from their oversea service station. Seem that the problem would not be over soon...


Thank you for taking the time to contact us with your concerns. I am
happy to assist you further.

I am sorry this problem is still under fixing, although we really want
it be fixed as soon as possible, we are unable to tell the exact time
frame. Our engineers are working on it now. Please clariry this
situation caused by system bug to your buyer and we sincerely hope your
understanding on this issue.

Please pay your patience on this issue and we are sorry for the
inconvenience that cause you.

Thank you for being part of the PayPal community.

Sincerely,
Sunny
PayPal, an eBay Company

Copyright © 1999-2007 PayPal. All rights reserved.
Consumer advisory - PayPal Pte. Ltd., the holder of PayPal's stored
value facility, does not require the approval of the Monetary Authority
of Singapore. Users are advised to read the terms and conditions
carefully.

 

[evanlocc]

Just to update !

The problem mention was somehow solved on the second last week in May.

... and i managed to accept the payment as usual.

Thanks.