Your answers will be posted soon.
You purchased a protoype(Pre-production) at a 20% discount, not a Production light.So, as a “pre-production” purchaser, in a backhanded way, it’s really my fault for not expecting there to be a host of problems (referenced as the boldened any in the response above) with my light and then having to be okay with that?
Further, whenever the “engineering” problems with the factory in China get figured out, in order to get my light fixed to less than half-of-the-reason-I-purchased stats, I’m supposed to either A) send the light back in (assuming at my cost) to get some parts swapped out and deal with the ensuing wait for however long that may take, or, B) send my light in for a refund? What happened to the solution that I proposed? The logical solution to make up for the “oh-yeah-you-guys-are-my-guinea-pigs-in-every-way-but-don’t-really-know-it problem? I was crystal clear that I didn’t want a refund and listed the reasons why.
I stated earlier that the response about this light would dictate for me any further purshases of future FourSevens lights. I received my answer loud and clear.
I appreciate the time time it took to write out the reasons why we should understand how disappointed you are, how hard it is for someone to run a business, and how incredibly sucky it must be to work with an overseas manufacturer.
What happened to the solution that I proposed?
I literally just looked back through the thread and couldn’t find your suggestion.
I see you aren’t satisfied by the concept of your light being fixed once they find a solution AND you aren’t satisfied by the concept of getting your money back, so what is the proposed solution?
No offense, but I’m thinking maybe you didn’t read the “don’t be an @$$hole policy”?
You have not gotten anything but the truth, loud and clear to best of knowledge.
You are free to disagree, but your responses are premature and lacking patience of someone who purchased a prototype to test, checkout, and become involved with it's development and solutions in a positive manner.