Lumenz
Enlightened
I recently received two Arc AAA's with Snow LED. If you look at the picture below, you can see what appears to be a damaged tail section on the Arc. It almost looks like both the lug and the base of the flashlight been shaved down. This is how I received the flashlights. Both flashlights look like this and it looks exactly the same on both sides of the flashlight.
I am surprised that an Arc flashlight could be sent to a customer like this. None of my other Arc AAA lights have this problem. I am hoping these two lights got past QA somehow and that these flashlights were not purposely sent out to me.
What I want to know now is how do I get some undamaged lights?
In case you are wondering, I sent an e-mail to Maria telling her what had happened and she has not responded to me. Hopefully Peter will be able to clear things up.
Arc AAA Snow tail section
I am surprised that an Arc flashlight could be sent to a customer like this. None of my other Arc AAA lights have this problem. I am hoping these two lights got past QA somehow and that these flashlights were not purposely sent out to me.
What I want to know now is how do I get some undamaged lights?
In case you are wondering, I sent an e-mail to Maria telling her what had happened and she has not responded to me. Hopefully Peter will be able to clear things up.
Arc AAA Snow tail section
