Surefire Guarantee

G

George1

Newly Enlightened
Joined
Mar 15, 2005
Messages
112
Location
Southern California
I have experienced nothing but excellent customer service the two or three times I called them - exceeding my expectations every time.
 
S

Shawn L

Newly Enlightened
Joined
Jul 1, 2008
Messages
168
I received my tail cap for my 6PL yesterday. I'm very happy with Surefire.
 
D

dudemar

Flashlight Enthusiast
Joined
Jan 11, 2006
Messages
2,406
Location
Arnieland
Some slip through the cracks. I've received 3 lamp assemblies from them over the years, no problem.

A pretty gigantic slip. It still doesn't change the fact it's taking them this long.:duh2:
 
angelofwar

angelofwar

Flashlight Enthusiast
Joined
Nov 17, 2007
Messages
3,336
Location
South Carolina
A pretty gigantic slip. It still doesn't change the fact it's taking them this long.:duh2:

Well, I mean, if I thought they had forgotten about my message, etc., I would have followed up. I know I forget E-mails and stuff, so people have to "ping me" again. I prefer to call though, as thast seems to get the issues resolved much quicker.

Oh, the "Straight Ballin' Flashlight"...one of the BEST stories on CPF! I couldn't stop laughing for 30 minutes!
 
glazer1972

glazer1972

Newly Enlightened
Joined
Oct 23, 2009
Messages
40
Location
Texas
I just ordered my first Surefire. I will say that there reputation factored into this purchase.
 

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