I just got off the phone with SF and the M1 is available complete only! I had called last week and placed an order on the E2e bodies as mentioned above and I asked a follow up on ETA while on the phone. I was told that this order didn't exist and that SureFire will no longer sell the bodies seperately. I told Maureen that I was under the impression that I had a BO on file and she said no. I was just trying to get the battery tube only; no tail cap parts, no O-rings and on pocket clip. Nope, can't buy the tube by itself anymore!
I don't blame the SF parts department for being unhappy about being overwhelmed by calls for bodies only, but marketing brought it upon themselves by not offering the KLx in complete flashlight packages. Maureen said it was unrealistic for customers to assume that SF would be willing to put together orders from all the components needed to build a complete flashlight. I pointed out that if SF offered a complete flashlight to start with, this wouldn't be happening!
She replied that SF would be offering a complete flashlight, the A2 in the future. I decided that trying to explain how the KLx series and the A2 are different kettles of fish would be counter productive. Arghhhhhhhh!!!
Bottom line: now due to a situation of their own making, SureFire's parts department is no longer offering certain parts for sale. Duh!
Don't get me wrong, Maureen and all the folks I have spoken with at SF are very cordial and they don't make the rules. The fact that the L1 and L2 are still very much vaporware and don't constitute a completed KLx flashlight doesn't seem to be a factor here. I believe the KLx series needs to be viewed as intended by SF; an option for an existing surefire flashlight; just like the HOLA's, Clickie switches and Turbo kits. I can live with this. I understand this. If SF doesn't think that any of the KLx is worthy of being offered as a complete, stand alone flashlight, it's their call. I do feel that it is very unfortunate that as a result of their product offerings, certain parts are now no longer available; regardless of price. If they continue in this direction, at some point I can see a clever dealer buying complete SF flashlights and parting them out at highly inflated prices and yet below the cost of a complete flashlight:
E1e bezel assy. complete with LA - $40.00
E1e body complete but lacking above - $40.00
Both of these prices would be paid if you needed just the bezel or the body; still cheaper than buying the complete unit. Only problem here is that in the current climate, a dealer would end up with a bunch of E1e bezel assy.'s
Ah, the mysteries of SureFire. At least they can't close CPF down.
- Don
Al, should I post the lower portion of this in the thread: Is SureFire going down hill? or can it remain here?
PS. I would like to make one final observation in the defense of SureFire. Catering to goofy modders is labor intensive and doesn't amount to any significant revenue stream I would suspect. It may well be that it is in everyone's better interest for certain assemblies and components to be sourced outside of SureFire from a third party or small mfg. I take it as a healthy sign when a manufacturer can turn down fringe business. Of course in lean times, this can bite you in the A$$.