I bought a green laser from them which was of nice quality, but then was recently posting on their forums, and they have a moderator "Yag_God" who if he does not like the way you post, or if you use a beginner's terminology to ask about lasers, he attacks you in the forums.
After a simple reply, he then banned my account by IP address resulting in not even being able to see the entire WickedLaser.com retail site if I needed further customer service or if I had wanted to purchase another laser from them.
I found this very shocking, and felt that others should be warned that if you post innocent questions in their forums that he does not like, you may be likewise banned from their entire wickedlaser.com domain.
I can't even get to their site to issue a protest to an owner or supervisor.
After a simple reply, he then banned my account by IP address resulting in not even being able to see the entire WickedLaser.com retail site if I needed further customer service or if I had wanted to purchase another laser from them.
I found this very shocking, and felt that others should be warned that if you post innocent questions in their forums that he does not like, you may be likewise banned from their entire wickedlaser.com domain.
I can't even get to their site to issue a protest to an owner or supervisor.