jayflash
Flashlight Enthusiast
Trying to extricate technical information from even the best manufacturers is as difficult as removing their products from the packaging.
Princeton Tec's heavy plastic packages are secure yet can be opened on one end and is hinged on the other. This was the case for the particular lights I received from them. Why do so many other companies have welded plastic shells that require a knife to open, if you don't wan't to destroy the informational insert, which will happen using a scissors? The thick, hard, slippery nature of most plastic product shells invites injury to one's self & the contents. Is it necessary to use that much plastic (thereby oil)?
PT's customer service (Jason) dropped the ball, big-time, in two requests for simple product information. Had I not already been familiar with their quality, I'd never have purchased anything from them based upon my customer service experience. SureFire, StreamLight & Pelican have disappointed me, sometimes, in their replies, giving a response not related to what I inquired about.
In most of my e-mail correspondence with most manufacturers of flashlights, they just don't answer the simply stated questions. It's bad PR because they appear to be incompetent when, in fact, that's not the case.
Princeton Tec's heavy plastic packages are secure yet can be opened on one end and is hinged on the other. This was the case for the particular lights I received from them. Why do so many other companies have welded plastic shells that require a knife to open, if you don't wan't to destroy the informational insert, which will happen using a scissors? The thick, hard, slippery nature of most plastic product shells invites injury to one's self & the contents. Is it necessary to use that much plastic (thereby oil)?
PT's customer service (Jason) dropped the ball, big-time, in two requests for simple product information. Had I not already been familiar with their quality, I'd never have purchased anything from them based upon my customer service experience. SureFire, StreamLight & Pelican have disappointed me, sometimes, in their replies, giving a response not related to what I inquired about.
In most of my e-mail correspondence with most manufacturers of flashlights, they just don't answer the simply stated questions. It's bad PR because they appear to be incompetent when, in fact, that's not the case.