GJW
Flashlight Enthusiast
Who says that you go to name brands for good customer service?
I bought a brand new Compaq laptop that had a "Works with Windows XP" sticker right on the unit and came with a Windows XP upgrade right in the box.
Can you guess what's coming?
It's not that Windows XP wouldn't work....
It wouldn't even install!
The whole thing would crash to a blue screen DURING the installation.
I called tech support upwards of 20 times.
I talked to a level-2 tech who diagnosed a RAM problem.
I talked to a level-3 tech who nixed that idea but thought hard drive problem.
I returned the unit three times.
And now 5 months later they are finally replacing the unit.
5 MONTHS!
Compaq sucks!
I bought a brand new Compaq laptop that had a "Works with Windows XP" sticker right on the unit and came with a Windows XP upgrade right in the box.
Can you guess what's coming?
It's not that Windows XP wouldn't work....
It wouldn't even install!
The whole thing would crash to a blue screen DURING the installation.
I called tech support upwards of 20 times.
I talked to a level-2 tech who diagnosed a RAM problem.
I talked to a level-3 tech who nixed that idea but thought hard drive problem.
I returned the unit three times.
And now 5 months later they are finally replacing the unit.
5 MONTHS!
Compaq sucks!