Bright Scouter
Enlightened
We have a front load kenmore washing machine that is not working. It is probably 4 or 5 years old. After a load of clothes last night, it started beeping and signalling an f11 error. I canceled the cylce/error and when I went to open it up, it started flashing an fdl error.
Well, I looked the errors up. The f11 means a communications error with the control board. The fdl is door lock error. That's the important one now. The doors lock on these washers during a cycle. And now that the error is showing up, it won't unlock. So I can't get clothes out of it.
I set up a service call at the earliest time they could get to me. Next Tuesday. But all I really wanted to know is, how do I get the door unlocked. Not a single person, at the service department, the parts department or the store has any idea. And none are willing to ask their techs how to do.
All I want, right now, is my clothes back!!!! I hate Sears. I have never had an appliance delivered by them without problems. And now this.
Guess I have to buy from someone else next time. I finally have learned my lesson.
Anyone out there know the trick to opening a door like that? Got any friends that work on them?
Well, I looked the errors up. The f11 means a communications error with the control board. The fdl is door lock error. That's the important one now. The doors lock on these washers during a cycle. And now that the error is showing up, it won't unlock. So I can't get clothes out of it.
I set up a service call at the earliest time they could get to me. Next Tuesday. But all I really wanted to know is, how do I get the door unlocked. Not a single person, at the service department, the parts department or the store has any idea. And none are willing to ask their techs how to do.
All I want, right now, is my clothes back!!!! I hate Sears. I have never had an appliance delivered by them without problems. And now this.
Guess I have to buy from someone else next time. I finally have learned my lesson.
Anyone out there know the trick to opening a door like that? Got any friends that work on them?