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Thread: orb service and shipping?

  1. #1

    Default orb service and shipping?

    Hey all just swondering if anyone knows anything about the Orb Raw flashlight, in peticular how long they take to send out your order, or why they don't answer emails when you know they are on the forums here? I ordered a light for a present and am awaiting some info from Orb about when they will ship it. But still no reply. Anyone have any idea how long it takes them to ship your oder or answer emails? thanks

  2. #2
    Flashaholic
    Join Date
    Aug 2006
    Location
    Central VA
    Posts
    203

    Default Re: orb service and shipping?

    I sent two e-mails to Rob at ORB last week, and he responded promptly in both cases. You might want to check and see if your spam filters are blocking their mail.

  3. #3
    Flashaholic* orb's Avatar
    Join Date
    May 2004
    Location
    UK
    Posts
    1,579

    Default Re: orb service and shipping?

    as a guess you are Trever Overholt. I having been working though all the emails today & the odd post here on CPF. I have just got back from a coast Guard call out & spotted your post here.
    Typically I would respond within 24 hours to your order or email. As it was the weekend when you placed your order you will not have got a reply until today Monday. I am just getting to your email & will respond very soon.
    I assume because I stay logged in to CPF & the PC does not get turned of it appears as if I am online??
    www.Lummi.co.uk
    Email (No Pm's) Please lummii@gmail.com

  4. #4

    Mpr Re: orb service and shipping?

    Hi I did not mean to sound upset, I was just wondering. I'm kinda new to this whole flashlight biz so it is hard for me to figure out what is good. I hear all good things about the Orb so please don't take that post the wrong way. thanks and sorry if I sounded upset, i was not.

  5. #5
    Flashaholic* orb's Avatar
    Join Date
    May 2004
    Location
    UK
    Posts
    1,579

    Default Re: orb service and shipping?

    No need to apologize, you need a response to your purchase or questions.
    Sometimes it can just take longer than you want it to..
    www.Lummi.co.uk
    Email (No Pm's) Please lummii@gmail.com

  6. #6
    *Flashaholic* Patriot's Avatar
    Join Date
    Feb 2007
    Location
    Arizona
    Posts
    10,297

    Default Re: orb service and shipping?

    Ordered an Orb Raw Ns Cree from Rob on a Tuesday, package arrived on Friday!
    All email was answered within 12 hours everytime. Great service.

    BTW, my light, or torch as Rob would call it, blows away every other LED I own. I don't understand how it could be so much brighter than my P1D-CE, but it is. My friends at work think it's nuclear...lol

    Thanks Rob
    Last edited by Patriot; 02-19-2007 at 07:46 PM.

  7. #7
    Flashaholic
    Join Date
    Sep 2003
    Location
    UK
    Posts
    221

    Default Re: orb service and shipping?

    Hey Rob, I have a spare Raw 3w 2 stage lying around. It also has the trite missing. Can you replace the trite and upgrade to a Cree for me ? How much would it be ?
    Thanks, Mike.
    Lots of lights !

  8. #8
    Flashaholic* TORCH_BOY's Avatar
    Join Date
    Jan 2004
    Location
    Australia, Vic
    Posts
    4,243

    Default Re: orb service and shipping?

    I believe they are pretty good

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