HUH? Just got off the phone with Surefire

VWTim · Feb 20, 2007

I have a new L4 that should be delivered in a few minutes, so I just called Surefire to order a long clip for it. The lady on the phone told me they can't sell them by themselves, which I know is BS. Anyone have the phone extension for someone that will sell me one?

Illum · Feb 20, 2007

....

I always thought of it as a replacement thinggig, I didnt know they can sell them separately. :ohgeez:

greenLED · Feb 20, 2007

:huh2:

mjb375 · Feb 20, 2007

I PM'd a suggestion, please let me know if it was helpful...

rscanady · Feb 20, 2007

When I broke a short clip on my E2E, I called to get a replacement and they offered to send me the Long clip for the E2O and they did send it free of charge, so I am with greenie on this one :huh:

Owen · Feb 20, 2007

Call back and see if you get someone else. I've noticed that most of the time when I call CS for a company(any company), that unless it's tech support, I tend to know more about their products than they do. SF has not been an exception in that regard.

VWTim · Feb 20, 2007

Ya, I was thrown for a loop. Someone was polite enough to PM me their contact at SF's number so I'll try again with them.
Thanks

HUH? Just got off the phone with Surefire

VWTim

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Illum

Flashaholic

greenLED

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mjb375

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rscanady

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Owen

Flashlight Enthusiast

VWTim

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