Dexlight Shipping Notice

Nake · May 6, 2007

I got one last night with a tracking number. Anybody else get one? A week before scheduled shipping, most unusual.

quokked · May 6, 2007

It's taken exactly a week before shipping of my stuff from DX as well
I ordered a Jetbeam and a solar battery system last Sunday and it's marked as shipped today

mhubble · May 6, 2007

I got one last night with a tracking number. Anybody else get one? A week before scheduled shipping, most unusual.

What was your order number?

Nake · May 6, 2007

mhubble said:
What was your order number?

#04267806

mhubble · May 6, 2007

#04267806

Thats not the order number, it should be a 4 digit number starting with 33 or 34.

Nake · May 6, 2007

mhubble said:
Thats not the order number, it should be a 4 digit number starting with 33 or 34.

You're thinking KD and Rexlight. Mine is DX and Dexlight

Preben · May 6, 2007

Dexlight - not Rexlight, mhubble ;-)

mhubble · May 6, 2007

Yes I was thinking rexlight, sorry about that.

mchlwise · May 7, 2007

I'm order no.[font=verdana, sans serif] 0502268x[/font], so I'm expecting to be waiting a bit.

Shipping ahead of schedule is certainly a welcome change from the Rexlight shenannigans. :ironic:

selfbuilt · May 7, 2007

Nake said:
#04267806

Hmm, well, my Dexlight order number is lower than yours, and I haven't received a shipping notice yet.

Are you sure the shipping confirmation was for your Dexlight? I also got two shipping confirmations from DX late on saturday night (May 5), but they were for two small orders placed since my Dexlight order.

Nake · May 7, 2007

selfbuilt said:
Are you sure the shipping confirmation was for your Dexlight? I also got two shipping confirmations from DX late on saturday night (May 5), but they were for two small orders placed since my Dexlight order.

I ordered the Dexlight by itself and that's the number assigned to it. I remember now I received a bad battery from a previous order and they said a replacement would be shipped with the Dexlight if I wasn't in a hurry for it. I said fine. Maybe they're shipping the battery that was to come with my Dexlight order. :shrug: I don't have a "can't wait to get it" attitude, just wondered if any one else was notified. Can't get on the site to check.

mchlwise · May 7, 2007

Interesting.

I just got this e-mail. I'm not sure what exactly it means, but it does say to expect it to ship in about 3 days. :candle:

[font=verdana, sans serif]

5/7/2007

Click to expand...

Dear MchlWise,

[/font][font=verdana, sans serif]Apologies for the delay -- [/font][font=verdana, sans serif]we are still trying to fulfill your recent order placed with us. [/font][font=verdana, sans serif]Delayed orders are typically shipped within three days from the date of this notice.[/font] [font=verdana, sans serif]If you prefer, you may cancel your order by following the instructions provided below. Otherwise, we will continue working on your order while keeping you updated every three days.[/font]

[font=verdana, sans serif]Why is my shipment delayed?[/font]

[font=verdana, sans serif]Although this[/font][font=verdana, sans serif] situation do not occur [/font][font=verdana, sans serif]normally, shipment could be delayed by reasons such as products not passing quality [/font][font=verdana, sans serif]control, and market supply shortage.[/font]

[font=verdana, sans serif]ORDER[/font][font=verdana, sans serif] #:[/font] 0502268x [font=verdana, sans serif]CUSTOMER SERVICE:[/font] [font=verdana, sans serif][email protected][/font]

selfbuilt · May 7, 2007

mchlwise said:
I just got this e-mail. I'm not sure what exactly it means, but it does say to expect it to ship in about 3 days. :candle:

Unfortunately, that's just their standard automated delayed notification message. Got one of those for my Dexlight on May 2. They usually send these out after about a week or so for orders on on backorder.

Hard to know more with the site being down intermittently due to the DoS attack. I'm sure we'll all get them in the end.

riffraff · May 7, 2007

"Although this situation do not occur normally..."[...]

Riiiiight. :crackup:

mchlwise · May 7, 2007

selfbuilt said:
Unfortunately, that's just their standard automated delayed notification message.

I was afraid of that, as I thought about it after my post.

Apparently if they haven't been able to ship your stuff within a few days they send out one of these to let you know they haven't forgotten about you?

Better than Kaidomain, that just lets you marinate for months at a time. :ohgeez:

timcodes · May 7, 2007

Is dealextreme DOWN?

Nake · May 7, 2007

Well I finally got on the DX site. It wasn't the Dexlight that was shipped, but the battery replacement that was attached to that order.

Dexlight Shipping Notice

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