yaesumofo
Flashlight Enthusiast
OK Guys I am feeling a little pissed.
We are being taken advantage of.
How do companies offer "LIFETIME" warrantees with out the parts to back it up? (For example there are no more reflectors for HDS EDC flashlights)
ARC did pretty much the same thing with the arc LS line of flashlights I do not believe they are supported by the lifetime warrantee.. The ARC 4 + support amounts to a generous BUYBACK not a repair. What if I want the light I bought to work like it should? I am SOL that's what.
I wonder how we are supposed to trust companies like HDS Novatac ARC and anybody else who sell us flashlights and give us very generous Lifetime warrantees only to go out of or sell the business and the responsibility of future support, one would think, and then restart under another LLC having sold the the "old" HDS EDC to somebody else (NOVATAC) and one would think the responsibility of the lifetime warrantee for the HDS EDC's.
Ok The point is SureFire honors their responsibility they even go beyond the call of duty at times.
ARC doesn't. Just try to have an arc LSH-P's emitter repaired.. OK I have heard all about peters generous offer to buy back malfunctioning ARC 4+ flashlights. Nice offer but this doesn't honor the original promise to fix the light if it breaks.
I don't know who to trust anymore and it pisses me off.
Seriously Do you think FENIX if it exists in 5 years will be able to honor a warrantee?
Ok I am not talking about honorable dealers here I am talking about the manufactures.
OK guys like McGizmo offer no warrantee implied or otherwise and he sells just as many lights as he can make If believe that if I were need some service on a PD that he would perform it at a reasonable fee. If the problem was as a result of some sort of shortcoming of the light Don may choose to take care of the problem in some other way.
How do I trust other companies who have in the past been less than completely honest with us? How Can we allow ourselves to be manipulated in this way by the use of a BS Promise to fix a flashlight for life?
I would love to hear what you guys expect from companies who expect us to purchase their expensive lights with a promise of a lifetime of service. Some of these companies may not be able to fulfill this commitment.
Why not just not offer a "lifetime" warrantee? Don never has and I still buy his lights.
Personally I do not need to be misled or lied to.
If a flashlight is a quality instrument and I feel confident in the unit. A piece of paper saying that if the thing breaks 25 years down the road they will fix it means nothing to me unless it is real and backed by a true value.
How do you feel?
Yaesumofo
We are being taken advantage of.
How do companies offer "LIFETIME" warrantees with out the parts to back it up? (For example there are no more reflectors for HDS EDC flashlights)
ARC did pretty much the same thing with the arc LS line of flashlights I do not believe they are supported by the lifetime warrantee.. The ARC 4 + support amounts to a generous BUYBACK not a repair. What if I want the light I bought to work like it should? I am SOL that's what.
I wonder how we are supposed to trust companies like HDS Novatac ARC and anybody else who sell us flashlights and give us very generous Lifetime warrantees only to go out of or sell the business and the responsibility of future support, one would think, and then restart under another LLC having sold the the "old" HDS EDC to somebody else (NOVATAC) and one would think the responsibility of the lifetime warrantee for the HDS EDC's.
Ok The point is SureFire honors their responsibility they even go beyond the call of duty at times.
ARC doesn't. Just try to have an arc LSH-P's emitter repaired.. OK I have heard all about peters generous offer to buy back malfunctioning ARC 4+ flashlights. Nice offer but this doesn't honor the original promise to fix the light if it breaks.
I don't know who to trust anymore and it pisses me off.
Seriously Do you think FENIX if it exists in 5 years will be able to honor a warrantee?
Ok I am not talking about honorable dealers here I am talking about the manufactures.
OK guys like McGizmo offer no warrantee implied or otherwise and he sells just as many lights as he can make If believe that if I were need some service on a PD that he would perform it at a reasonable fee. If the problem was as a result of some sort of shortcoming of the light Don may choose to take care of the problem in some other way.
How do I trust other companies who have in the past been less than completely honest with us? How Can we allow ourselves to be manipulated in this way by the use of a BS Promise to fix a flashlight for life?
I would love to hear what you guys expect from companies who expect us to purchase their expensive lights with a promise of a lifetime of service. Some of these companies may not be able to fulfill this commitment.
Why not just not offer a "lifetime" warrantee? Don never has and I still buy his lights.
Personally I do not need to be misled or lied to.
If a flashlight is a quality instrument and I feel confident in the unit. A piece of paper saying that if the thing breaks 25 years down the road they will fix it means nothing to me unless it is real and backed by a true value.
How do you feel?
Yaesumofo