Olight durablility?

So I'm carrying an Olight T20 at the hospital right now. After an "amazing" 4 foot drop, the tail cap has turned from a fwd-clickie into a twisty.

I guess either I hit it just right, or it's a weak cap in general. Given this is the "tactical special edition" version, I was hoping it would have just a bit of robustness. Glad it isn't my weapon light, which was its original purchase reason.

Anyone know if there's a warranty with this brand?

That sucks... I'm curious to hear about your warranty experience, as I am looking close at the M20 Warrior. The are relatively new but well-received here.

Where did you buy it from?

Good luck!

Mdinana said:

Anyone know if there's a warranty with this brand?

Click to expand...

THERE IS! But, you won't be happy when you read it. LOL

Best to give them a call without reading their warranty.

Bill

My T20 fried when fed 2x rcr123 batts. So far, (2 weeks)no response from Olight

The lanyard ring of my T25 tactical broke after the first use of it. I asked Olight for another ring, this was their answer :

We don't have a distributor in Belgium at the moment. It is not the best way for us to ship a ring from China to Belgium.
Maybe you could introduce me a distributor in your country, if they
successfully place an order to us, I will ask that distributor to send you a
free Olight product and a ring. Or if the dealer is close to you, you
could require them to ship you a new ring.

I like the Olights, but their warranty is cheap.

Sounds like they're tops in the CS department :thumbsdow

Guess I'll email BatteryJunction, as I believe I bought it from them. otherwise, I guess I have a new twistie light to abuse! Maybe relegate it to car duty.