While this sounds funny, I had a similar problem with mine, but only one mode left, minimum.
It was charged with 2 Infiniums, hardly used. I walked down the path checking all modes, everything worked just fine. Arrived, I wanted to demonstrate it to a friend, and it just glowed on minimum. I took the cells out, warmed them a little bit, put them back in, minimum... :candle:
I let it burn with the diffuser on, a few minutes later I checked once more, what a miracle, it worked just fine! Each mode accessible, even turbo!
I blamed it on the Infimiums, as they tend to behave strange in the GPS too. Sometimes that one works 16 hours with a set, sometimes only 3 hours, but I just can't identify one cell that could be the troublemaker.
Let's see if it'll work fine in future, next time it gets crazy, I'll have a set of fresh cells ready!