Laptop? Is this a good deal/computer?

Shopping for a new laptop and found this reburshed one from Costco. Does this seem like a good deal to all the computer gurus out there?
http://www.costco.com/Browse/Product.aspx?Prodid=11378339&whse=BC&topnav=&browse=&lang=en-US

I am not a gamer just deal with email, internet surfing, photos, mp3's, dvd burning, word documents. Nothing to technical just the basics.
Thanks!

You might find a better deal in the Dell Outlet.

http://outlet.us.dell.com/ARBOnline...line/en/InventorySearch?c=us&cs=22&l=en&s=dfh

9volt said:

You might find a better deal in the Dell Outlet.

http://outlet.us.dell.com/ARBOnline...line/en/InventorySearch?c=us&cs=22&l=en&s=dfh

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Thanks, however not a big fan of the Dell customer service based in India....

get a netbook

737mech said:

Thanks, however not a big fan of the Dell customer service based in India....

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Don't worry. Another indian will greet you when you call for HP customer service. Actually I am not sure if she were indian or not, but her accent definitely is quite strange.

go for lenovo or Samsung netbooks.
http://shop.lenovo.com/SEUILibrary/...61B:&PID=GoogleBase4187ERU&CAWELAID=320704209

raggie33 said:

get a netbook

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Samsung NC10 is a great netbook to look at

But sadly Samsung had no plans to sell it in Canada, and perhaps may be same with the new N110 and N120 because other big players are already entrenched (Asus, HP, MSI, Acer and lately LG).

My advice is to not buy electronics from a bargain store (the one exception being bargains straight from the manufacturer).

At the very least, buy from a place like Best Buy. Newegg is a good online source.

Never buy a computer from Wal-Mart! The computers at Wal-Mart are made cheaper for Wal-Mart, and I've seen both Dell and HP deny even making the models sold at Wal-Mart.

I very much doubt you'll find a company that doesn't outsource their tech support. If you want local tech support, buy from Best Buy. Warranty coverage on computers bought at best buy is carried out by Geek Squad.

To answer your question, yes that is a good deal for that computer. They went for about $1,200 new. The graphics card can handle any game that you would like to play if you decided to and the processor is top notch. I had one and gave it to my Wife when I upgraded to an Asus gamer laptop. As for buying it from Costco, that is a smart move. They will handle any problem machines rather than having to deal with computer company tech script reading fools.

737mech said:

Thanks, however not a big fan of the Dell customer service based in India....

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Just about all customer services are based internationally now. customer service...isn't:green:

gorn said:

To answer your question, yes that is a good deal for that computer. They went for about $1,200 new. The graphics card can handle any game that you would like to play if you decided to and the processor is top notch. I had one and gave it to my Wife when I upgraded to an Asus gamer laptop. As for buying it from Costco, that is a smart move. They will handle any problem machines rather than having to deal with computer company tech script reading fools.

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Thanks, thats kinda what I wanted to hear. I know that there are probably better laptops out there but was just wondering if THIS one was a good deal and a good computer. I don't plan on gaming so it sounds like this will have more than enough horse power for my needs. Plus Costco has the best customer support!

FWIW the 8200 in the OP's laptop is not that great. Would be fine for the what the OP mentioned though.

http://www.tomshardware.com/reviews/radeon-geforce-gtx,2270-6.html

Every time I've dealt with HP's consumer customer support it's been a nightmare. And yes, they were Indian. With Dell at least I've usually been able to get the point across.

FWIW Dell ProSupport is US-based and has smart, helpful techies. You get what you pay for.

binky said:

FWIW Dell ProSupport is US-based and has smart, helpful techies. You get what you pay for.

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That is kinda true, I have spoken with Dell support that was in Texas, but most of my calls to Dell support for laptops that died well before their times ended up in India. The "smart" Dell support from the U.S., and India both work off of scripts. So i'm not sure how smart they really are. Try to get them to listen to you in a way that doesn't match their script if you want to get really frustrated. Dell once had great support. Those days are long gone. I've had bad luck with Dell laptops and won't be buying another from them anytime soon.

FWIW, I have a Dell laptop and the HDD recently stopped working. I found a link to some Dell Online Chat where I was able to talk to a Rep. He asked me to boot into diagnostic mode and a few other things to make sure it was in fact the HDD that had died. There was a new one (hard drive) on my doorstep two days later and I just sent the old one back today.

It took like 10-15min chatting online. Never had any other experience with Dell or any other brands customer service though.

YMMV