DVD burns fail ??

RA40 · Jul 3, 2009

Lately I've been getting a lot of DVD burn failures.

Burner is a Sony/Optiarc7190 and a 7290.

Software is:

Nero OEM burning ROM 6.6.0.17
Nero Start Smart 2.0.0.27

Tried a variety of media, TDK and Sony and at different burn speeds on two different systems. Burned about 10 coasters.

I dunno if it is the files themselves but the error from the software is reporting an error at disc at once something. (Lost the message.

)

??

NA8 · Jul 3, 2009

For what it's worth I use some 8X Verbatim DataLifePlus DVD-R media
PN: 94852 which works well for me with Nero 6.3

http://ep.yimg.com/ip/I/supermediastore_2059_152659052

media ID MCC 02RG20,Mitsubishi,By Mitsubishi Chemical corp

Note the part number, not all Verbatim media is the same stuff. supermediastore.com and newegg.com both have it.

Sounds like your Sony burner might be going bad though. I'd run some kind of cleaner product and see if that helps. You might want to double check your power supply voltages too.

You might try downloading imgburn (free) and give that program a try in case it's your Nero acting up.

http://www.imgburn.com/

siklops · Jul 3, 2009

What is the media code of the dvd? Use one of the dvd media code readers found on this page http://www.digitalfaq.com/reviews/dvd-media.htm
Then compare it with the quality guide found on the same page, ive found that brand name companies usually dont make there own disc's and are often subbed out to other companies. Have you tried using the media in another burner?

csshih · Jul 3, 2009

I heard some of the TDK media swapped manufacturers, and now coaster rate is a bit higher.

For data, I'd do the slowest burn speed, but 10 coasters? There's something strange going on.

jrmcferren · Jul 3, 2009

Although it would unlikely be the same problem on two burners, but when is the error occuring? I had a burner that failed every dual layer disc during the verify stage. Turned out to be a read issue and not a write issue. You may want to see if you can copy all of the data off of a known good data DVD to see if this is the problem.

gorn · Jul 3, 2009

Could the problem be with the old version of Nero you are running? 6.6 is real old. I started having problems with Nero 7 burning coasters so I switched to different software. Nero is now into version 9. I haven't bought it yet but will eventually.

seaside · Jul 3, 2009

Or is it old DVD burner failing?

I have lite-on DVD burner, which has been rock solid 100% succesful burner. I never had any failure with the drive for last 4 years. Then, about a month ago, it started develop whining and wobbling at the first stage of recording, power calibration error pops out, or it simply can't finish the recording at the end. Now I got lots of coffee coasters. The same OS, the same DVD media in the same box, the same Nero software, nothing changed. It fails to burn at 16X almost 100%, about 50% success rate at 8X. So basically my good DVD burner become DVD reader. I guess its time to buy another one.

How old is yours?

RA40 · Jul 3, 2009

From the tool kit, the DVD +R media is showing as: SonyD21 and CMC MAG M01/TDK.

I also checked the DMA/PIO modes and both are set to the highest settings. Before on another system, a bad cable gave errors but to have this occur on two different systems seems low.

This well aged version of Nero in the past has performed well so I've not updated it. I have Roxio Suite 9 but that suite is such a tank.

What I'm burning are AVI DIVX files to play in the DVD player. The AVI files themselves play fine on the pooter and through the USB port on the player. They don't appear to be corrupted. Just putting them them onto a DVD to play is a headache even if well below the maximum capacity of the disc. In this case, 3.4G of data.

This is the error log file:

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'd:\Nero\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 9:35:32 AM
Nero Version: 6.6.0.17
Internal Version: 6, 6, 0, 17c
(Nero Express)
Recorder: <Optiarc DVD RW AD-7220A> Version: 1.02 - HA 3 TA 0 - 6.6.0.17
Adapter driver: <atapi> HA 3
Drive buffer : 2048kB
Bus Type : via Inquiry data (1) -> ATAPI, detected: ATAPI
Connected to MMC as unknown drive with class-nr : 1
Drive is autodetected - recorder class: Std. MMC recorder
CD-ROM: <Optiarc DVD RW AD-7220A >Version: 1.02 - HA 3 TA 0 - 6.6.0.17
Adapter driver: <atapi> HA 3

=== Scsi-Device-Map ===
DiskPeripheral : WDC WD5000AAKS-65TMA0 atapi Port 0 ID 0 DMA: On
CdRomPeripheral : Optiarc DVD RW AD-7220A atapi Port 3 ID 0 DMA: On

=== CDRom-Device-Map ===
Optiarc DVD RW AD-7220A J: CDRom0
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 2047MB (2096428kB)
Free physical memory: 1254MB (1284264kB)
Memory in use : 38 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

3.7.2009
ISO compilation
11:38:28 AM #1 Text 0 File Isodoc.cpp, Line 6356
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

11:38:28 AM #2 Text 0 File Reader.cpp, Line 127
Reader running

11:38:28 AM #3 Text 0 File Writer.cpp, Line 122
Writer Optiarc DVD RW AD-7220A running

11:38:28 AM #4 ISO9660GEN -11 File geniso.cpp, Line 3309
First writeable address = 0 (0x00000000)

11:38:28 AM #5 Text 0 File Burncd.cpp, Line 3233
Turn on Disc-At-Once, using DVD media

11:38:29 AM #6 Text 0 File DlgWaitCD.cpp, Line 270
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 1792223 (398:16.23, 3500MB)

11:38:29 AM #7 Text 0 File DlgWaitCD.cpp, Line 282
Write in overburning mode: NO (enabled: CD DVD)

11:38:29 AM #8 Text 0 File DlgWaitCD.cpp, Line 2483
Recorder: Optiarc DVD RW AD-7220A, Media type: DVD+R
Disc Manufacturer ID: SONY, Media Type ID: D21, Product revision number: 0
Disc Application Code: 0, Extended Information Indicators: 7

11:38:29 AM #9 Text 0 File DlgWaitCD.cpp, Line 448
>>> Protocol of DlgWaitCD activities: <<<
=========================================

11:38:29 AM #10 Text 0 File ThreadedTransferInterface.cpp, Line 838
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 1792224 (1792224) = #1792224/398:16.24
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1792224 blocks [Optiarc DVD RW AD-7220A]
--------------------------------------------------------------

11:38:29 AM #11 Text 0 File ThreadedTransferInterface.cpp, Line 1051
Prepare recorder [Optiarc DVD RW AD-7220A] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 3670474752, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
1792224 | lead-out | 1 | 0x41 | 0x00

11:38:29 AM #12 Phase 24 File dlgbrnst.cpp, Line 1832
Caching of files started

11:38:29 AM #13 Text 0 File Burncd.cpp, Line 4120
Cache writing successful.

11:38:29 AM #14 Phase 25 File dlgbrnst.cpp, Line 1832
Caching of files completed

11:38:29 AM #15 Phase 36 File dlgbrnst.cpp, Line 1832
Burn process started at 16x (22,160 KB/s)

11:38:29 AM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2661
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

11:38:29 AM #17 Text 0 File Cdrdrv.cpp, Line 8892
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+R (10), Part Version: 1.0x (1)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26053F h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 7 h
Disc Manufacturer ID: SONY....
Media type ID: D21
Product revision number: 0
Number of Physical format information bytes in use in ADIP up to byte 63: 56
Media Specific [16..63]:
00 00 07 53 4F 4E 59 00 - 00 00 00 44 32 31 00 38 ...SONY....D21.8
23 54 37 14 00 28 6E 00 - 80 69 17 19 0C 0C 0A 0B #T7..(n..i......
01 19 1B 0B 0B 0E 0F 01 - 00 00 00 00 00 00 00 00 ................

11:38:29 AM #18 Text 0 File DVDPlusRW.cpp, Line 665
Start write address at LBA 0
DVD high compatibility mode: Yes

11:43:02 AM #19 Text 0 File WriterStatus.cpp, Line 116
<Optiarc DVD RW AD-7220A > start writing Lead-Out at LBA 1792224 (1B58E0h), lenght 0 blocks

11:43:02 AM #20 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

11:43:19 AM #21 SCSI -1194 File Cdrdrv.cpp, Line 1182
SCSI Exec, HA 3, TA 0, LUN 0, buffer 0x03C74800
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x73
Sense Qual: 0x04
CDB Data: 0x51 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x71 0x00 0x03 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x73 0x04

11:43:19 AM #22 CDR -1194 File ThreadedTransferInterface.cpp, Line 1916
PMA update failure

11:43:19 AM #23 TRANSFER -24 File ThreadedTransferInterface.cpp, Line 1916
Could not perform end of Disc-at-once

11:43:27 AM #24 Phase 127 File dlgbrnst.cpp, Line 1832
Generating DVD high compatibility borders

11:43:27 AM #25 Phase 129 File dlgbrnst.cpp, Line 1832
Generating DVD borders completed successfully

11:43:27 AM #26 Phase 38 File dlgbrnst.cpp, Line 1832
Burn process failed at 16x (22,160 KB/s)

Existing drivers:
File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=9464 bytes, created 4/1/2008 1:23:34 PM
File 'Drivers\PXHELP20.SYS': Ver=3.00.56a, size=43528 bytes, created 4/1/2008 1:23:36 PM (Prassi/Veritas driver for win 2K)
File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 5:00:00 AM (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

Thanks for your help.

RA40 · Jul 3, 2009

I burned other DVD's of varying sizes from 1G-4G...without problems. I dunno what it is with that particular set of files that causes the "Could not perform end of Disc-at-once", error message. Doesn't make sense.

:shrug:

Lite_me · Jul 3, 2009

I've used both DVD-R & +R. In my burning ware, Prassi ONES, whenever I try to burn a +DVD using Disk-at-Once, it stops w/ an info screen telling me DVD+R can not be written that way... I need to choose Session-at-Once.

(bit of info) I don't use the Wizard, I use the manual interface of the program allowing me to choose what mode (Session at Once - Disk-at-Once, Open, Closed, burn speed, ISO 9660 type, etc. When changing types of DVDs, I'll get that notification because of course, it's still like it was from the last time.

Could this be your problem? Can you select Session-at-Once instead of Disk-at-Once in Nero? Could it have gotten changed? Prassi tells me +R can't do Disk-at-Once.

LuxLuthor · Jul 3, 2009

I would strongly recommend that you post at one or more of these forums for more definitive answers:

http://forums.afterdawn.com/
http://forum.doom9.org/
http://club.cdfreaks.com/

There are many reasons this can happen, and is not always easy to track down. Could be a bad media issue, drive needs firmware update, dirty optics, burn speed, failing hardware/cables, loose cables, out of date software, etc.

Personally, I have ONLY ever used Plextor drives & Single Layer Taiyo Yuden DVD-R 8x, and ONLY burn at 4x. I have not had a single failed burn with thousands of discs.

Lite_me · Jul 3, 2009

Why sure there can be many causes. I was reluctant to even reply, but I figured it was worth a shot. :candle:

I was making DVD coasters once a few years back and it turned out to be my power supply. I had no other signs indicating it was weakening.

RA40 · Jul 4, 2009

LuxLuthor said:
I would strongly recommend that you post at one or more of these forums for more definitive answers:

http://forums.afterdawn.com/
http://forum.doom9.org/
http://club.cdfreaks.com/

Thanks Lux...I'll have a read through their stickies.

clintb · Jul 5, 2009

Sony D21 is good stuff, the CMC M01; not so much.

Download a copy of Nero Discspeed 2000, v. 4.7.7.16 and do a "Create Disc". That will tell ya if it's getting through the burn. After that, read it back with "Run Extra > Transfer rate" test; that'll tell how you drive is reading the disc.

Best forum out of all those, at least for CD / DVD, will be CDFreaks.

Quite honestly though, I suspect it to be a software conflict. The telling thing for me is:

Code:

Existing drivers:
File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=9464 bytes, created 4/1/2008 1:23:34 PM 
File 'Drivers\PXHELP20.SYS': Ver=3.00.56a, size=43528 bytes, created 4/1/2008 1:23:36 PM (Prassi/Veritas driver for win 2K)
File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 5:00:00 AM (Adapter driver for rec)

A quick Google on the first driver yeilds:
http://www.google.com/url?sa=t&sour...mbyXBw&usg=AFQjCNEkBIxUQbWAwkIX7bLxOgKz_9baDQ
and the resulting link to the Microsoft KB.
http://support.microsoft.com/kb/315345

Also use Imgburn to check out what's been inserted into the filter driver load order; "Tools > Filter Driver Load Order". Here's the output of mine, albeit on a clean system (read: no Nero). With Imgburn, you really don't need Nero.

Code:

===============================================
Filter Driver Load Order - ImgBurn v2.4.4.0
===============================================

Upper Device Filter:  redbook
 Upper Class Filter:  [None Found]
             Device:  CD/DVD-ROM Device
 Lower Class Filter:  [None Found]
Lower Device Filter:  imapi

        Filter Name:  redbook
          File Name:  C:\WINDOWS\system32\DRIVERS\redbook.sys
       File Version:  5.1.2600.5512 (xpsp.080413-2108)
   File Description:  Redbook Audio Filter Driver
       Product Name:  Microsoft® Windows® Operating System
    Product Version:  5.1.2600.5512
       Company Name:  Microsoft Corporation
          Copyright:  © Microsoft Corporation. All rights reserved.

        Filter Name:  imapi
          File Name:  C:\WINDOWS\system32\DRIVERS\imapi.sys
       File Version:  5.1.2600.5512 (xpsp.080413-2108)
   File Description:  IMAPI Kernel Driver
       Product Name:  Microsoft® Windows® Operating System
    Product Version:  5.1.2600.5512
       Company Name:  Microsoft Corporation
          Copyright:  © Microsoft Corporation. All rights reserved.

RA40 · Jul 5, 2009

Thanks clintb...will make those changes.

I don't recall installing Roxio components on either system. I suspect it was bundled into one of the other programs as a "convenience" feature. :scowl: Easily fixed.

Edit: Cdralw2k.sys was the only sys file that showed up. Went into regedit and the value that showed up was the lower filter. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdralw2k was not present. nor were the others. Left me scratching my head.

On reboot, it freezes at the splash screen. Obviously missed something so I'll have to examine it more closely. The drive is getting full so it is a timely matter to stuff a new drive in and begin with a fresh OS install. In looking through the logs seems that Google Updater has had a long history of causing errors.

Weird.

RA40 · Jul 15, 2009

Just started using ImgBurn and of 4 burns, they were successful. This fifth one gave this error message:

W 02:26:34 Potential 'WaitImmediateIO' Deferred Error - (99%, 0/3) - Program Memory Area Update Failure
W 02:26:34 Finalise Disc Failed! - Reason: Program Memory Area Update Failure
W 02:26:34 Retrying (1 of 3)...

This is what ImgBurn lists as the filter driver order:

===============================================
Filter Driver Load Order - ImgBurn v2.4.4.0
===============================================

Upper Device Filter: redbook
Upper Class Filter: [None Found]
Device: CD/DVD-ROM Device
Lower Class Filter: PxHelp20
Lower Device Filter: imapi

Filter Name: redbook
File Name: C:\WINDOWS\system32\DRIVERS\redbook.sys
File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
File Description: Redbook Audio Filter Driver
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180
Company Name: Microsoft Corporation
Copyright: © Microsoft Corporation. All rights reserved.

Filter Name: PxHelp20
File Name: C:\WINDOWS\System32\Drivers\PxHelp20.sys
File Version: 2.03.32a [2.3.32.0]
File Description: Px Engine Device Driver for Windows 2000/XP
Product Name: PxHelp20
Product Version: [2.0.0.0]
Company Name: Sonic Solutions
Copyright: Copyright © Sonic Solutions

Filter Name: imapi
File Name: C:\WINDOWS\system32\DRIVERS\imapi.sys
File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
File Description: IMAPI Kernel Driver
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180
Company Name: Microsoft Corporation
Copyright: © Microsoft Corporation. All rights reserved.

Baffling...

I'm not alone with this new Sony/Optiarc burner. Such is life....oh well.

JohnR66 · Jul 15, 2009

I find the lasers get "tired" after a lot of burning and the drive becomes unreliable or fails. Try a new drive. They cost under $40 these days. I've been through a few.

jrmcferren · Jul 15, 2009

Kinda odd that you are getting a program area update memory error. While I am not a programmer the only three things that I think would cause this are corrupted memory, faulty memory, or a Protection error (accessing memory the program is not allowed to). With the first two that should be a guaranteed Blue Screen and the second should cause the program to crash at least.

RA40 · Jul 15, 2009

What I came across in reading was that it seems to be a firmware issue with various Lite-On and Samsung drives. The Sony-Optiarcs seem to be twins of the Lite-on's. I'm likely to give a shot at Pioneer which in my boxes has had a dismal failure rate at 1 year marks even if doing minimal burns. Haven't had a Plextor in years but now I dunno what inside.

New area...what are some recommended burners?

rookiedaddy · Jul 15, 2009

For IDE, you can try LG. I've got good results from them, quiet and stable, ~US$25. I have 2 burners in my XP box: LG + Samsung. I found that life-span for these burners are ~1 year with 15-20 writing a month. :shakehead

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