Sanyo Eneloop - here's a 1st for me..

Closet_Flashaholic

Enlightened
Joined
Nov 24, 2006
Messages
299
Location
Between East and West Coasts..
So here's a first for me.

I just received an order of AA eneloops and one of the 4 AA blister packs only has 3 batteries in it. The blister seems completely sealed along all of its edges and no tears or holes in the plastic. Weird. I don't know if I want to open it, it seems so strange.

Of course Thomas Distributing is sending out one battery to complete the set. Good customer service from that company - been dealing with them for many years.
 

Billy Berue

Newly Enlightened
Joined
Nov 18, 2005
Messages
121
Location
Marietta, GA
Very strange indeed. Glad to hear that TD is taking care of you. I would expect nothing less from them. I have also been using them for several years and have made more purchases from them than I care to remember. :D Very rarely have I had any problems with my orders, but when it happens, they are very quick to fix it.
 

jch79

**Do Not Feed The Vegan**,
Joined
May 2, 2006
Messages
3,661
Location
On the asphalt.
I received a buncha AA Eneloops from TD about a week ago, and one of the packages was opened. I wrote them (agree with you - awesome customer service!!), and they wrote:

"I can assure you that we only sell new items. The only reason they would be open is if our people tested them."

The battery works fine. I love Thomas Distributing - I always order my batts & chargers from them, even though I have to pay sales tax since they're in my state.

:thumbsup: john
 
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