Warning: GearUPEurope not based in Europe

LeifUK · Feb 21, 2010

I ordered a light today from GearUpEurope thinking not unreasonably that they were based in Europe. In fact they're based in Israel. I feel extremely pissed off. If the order cancellation does not get through, I will have to pay about £13 extra in customs fees i.e. ~66% extra. They may well be a good dealer, but do be aware that they are not in Europe. Personally I think the name is misleading.

Incidentally, this seemed the best forum for the post as this is not a jeer.

kramer5150 · Feb 21, 2010

Their www site CLEARLY states a home business address in Israel. The text in the URL is mis-leading though.
https://gearupeurope.com/CustomerService/Shipping-and-Returns.aspx

Olef · Feb 21, 2010

I disagree. hiding the address halfway down the small print in the shipping and returns section is not clearly stating location especially when the site name, not the domain, contains 'europe' and everything is priced in euros.

Thanks to the OP for posting the warning which I think is entirely justified.

Olef

Size15's · Feb 21, 2010

We have a MarketPlace for these types of threads so I'll close this one.

kramer5150 · Feb 21, 2010

Olef said:
I disagree. hiding the address halfway down the small print in the shipping and returns section is not clearly stating location especially when the site name, not the domain, contains 'europe' and everything is priced in euros.

Thanks to the OP for posting the warning which I think is entirely justified.

Olef

??? you can't read , 1/2 way down the page... "Our Address, Where Are We Located" is bolded and underlined too...?

Warning: GearUPEurope not based in Europe

LeifUK

Enlightened

kramer5150

Flashaholic

Olef

Newly Enlightened

Size15's

Flashaholic

kramer5150

Flashaholic

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