If the light turns on but the head sticks out far enough that you can see part of the o-ring/groove and you want to fix it youself, you can, by removing a little of the solder blob. That will allow the head to screw in further. I've gotten a couple of units like this. If you don't want to try the home remedy, send it to ARC.
If the light won't turn on then what snakebite said may be true. Arc did change the thread pitch a while back. You could have gotten a mismatched unit, though it's unlikely.
Or the threads are defective. If it's either thread problem, definitely send it back to ARC.