This is off topic -
but, let's not confuse the manufacturers vs dealer outlets/resellers different business models.
Many manufacturing companies (EagleTac, NiteCore, ThruNite, Fenix, OLight, etc to name a few) typically do not sell direct to end users, and thus are not set up for supporting end users except for warranty concerns...
these type companies rely on their dealer network to be first level support for questions and concerns, and many of them will either not respond to customer questions, or will push the question/concern to the local selling dealer for assistance. (Many times there can be a language barrier as well)
I personally prefer this model - as I am then directly involved in questions/warranty issues which allows me to track any issues, watch for trends, and decide wether I wish to continue selling a particular products or brand.
LumaPower, Zebralight, SureFire and several other manufacturers do sell directly to end users, as well as to Dealer/Resellers - and thus have to maintain two different support structures. (And are in essence also then in direct competition with their Dealer Customers - a subject that can get rather touchy rather quickly)
4Sevens is a hybrid - started as a dealer/reseller, who then began designing and selling his own brand of products, and now also has Dealer/Resellers of his products.
--------------------
As for OP's original question - all you need to do is a quick search here in LED, in the Reviews Thread, and on CPFMP to find tons of feedback about these products (and many other brands and products)
:thumbsup:
Tod
I didn't mean to imply that we don't have excellent dealers who will stand behind the products they sell. I was only referring to Eagletac the company - which doesn't seem as accessible as companies like 4sevens.