Is this typical of Olight QC?
- Thread starter indadark
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Fireclaw18
Flashlight Enthusiast
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Definitely looks like bad quality control. That black thing around the emitter is a centering device designed to center the LED perfectly. But it clearly didn't slot into the socket in the reflector. I own two Olights (S10 and S10 ti) and both were in perfect condition.
If it's anything like my S10s, it shouldn't be that hard to disassemble and center the emitter.
If it's anything like my S10s, it shouldn't be that hard to disassemble and center the emitter.
Fireclaw18
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My guess is it would take 2 minutes to unscrew the bezel, pull out the reflector, slide the emitter into position and then screw it back together again. Far less time and effort than trying to return it for a replacement.
Tiresius
Enlightened
usually lights with those centering plastics are thermally pasted. You should be able to move it around.
Tiresius
Enlightened
Not the easiest light to disassemble due to the head being one unit. The light unscrews from the bottom and if I remember, it's loctite or glued on.
This is the Olight I1, right?
This is the Olight I1, right?
Tiresius
Enlightened
Sorry indadark, I would rather ask if I can send it back. To get this thing apart is such a pain. Some folks have broke the light trying to pull it apart. The problems lies in how well the pill is glued onto the threads.
You'd have to go from under-neath the head to pull it all out and there's no guarantee that it'll stay centered when you're done. Give the dealer you ordered this light from a call and hopefully they'll send you another light.
You'd have to go from under-neath the head to pull it all out and there's no guarantee that it'll stay centered when you're done. Give the dealer you ordered this light from a call and hopefully they'll send you another light.
pinetree89
Enlightened
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Yes this, these i1 heads are built almost exactly like foursevens mini's. In fact the bodies and heads are interchangable. They are not easy to disassemble like other lights where you have to twist the head apart. You'd have to find a way to unscrew the circuit board from the inside of the head and overcome the threadlocker without damaging anything. Not saying it can't be done, but you paid for a good light, have the retailer stand behind it.
I'd return it. And hopefully the vendor that sold it will at least give some kind of discount off your next purchase because of your cost to return the light. Trust me, it doesn't hurt to make such a request. Forgot to mention that no, that isn't typical of Olights. If it was, I don't think they'd still be selling flashlights.
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Tiresius
Enlightened
Trust us...It's far better to return it than to try and fix it yourself. This type of head is so hard to disassemble and most will not bother with it.
Just send it back and save yourself the trouble of pulling it apart.
Just send it back and save yourself the trouble of pulling it apart.
Thanks for the advice guys. I went ahead and requested the RMA. According to the CSR that I've been corresponding with:
"The way that it is set is not considered a defect, and the ones I looked at were not perfect."
Not quite sure how to interpret that. Certainly not expecting perfect, reasonably centered is sufficient for me. This particular unit however does exceed my threshold of what I'd consider acceptable.
"The way that it is set is not considered a defect, and the ones I looked at were not perfect."
Not quite sure how to interpret that. Certainly not expecting perfect, reasonably centered is sufficient for me. This particular unit however does exceed my threshold of what I'd consider acceptable.
Tiresius
Enlightened
I don't think the CSR is wanting a return...Such a bad way to treat customers. Olight will not be happy if they see their light like this. Then again, good luck getting your item all the way to China in a timely manner.
shelm
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CSR = customer service rep?
Who is your dealer?
Contact Olight (Christina) and ask for help. Normally she will send instructions to your dealer to make him do the stuff.
