Hello !
I have a little problem with my D11.2.
Let me get you in to the storry first: I got this light as a gift from my fiancée, she bought it in UK when she was there on vacations and becouse it was a gift she didn't gave me any bill of sale.
At first when I got it I was astonished how great it is, then the problem arrived when i tried to clean it in sink.
The light is not waterproof at all ! I noticed some water behind the glass. When I looked at it closely I noticed it has no rubber O-Ring gasket between the body and the glass ... how can it be that they did not put it in there in factory ??!! the second problem is that I could't return it to the seller becouse I didn't had a receipt ( the light was bought at www.flashaholics.co.uk ), so I tryed to directly contact Nitecore, they said it will be too expensive for them to send me this O-ring so I could put it there by myself ( as we all know the D11.2 is the easiest flashlight to disassembly so it will be no problem for me to do it ). They said that local retailer will send it for me and yep they did. they sent me the regullar O-ring with is too big for the glass and body. and that was one year ago ... then I tried many many many times to contact Nitecore but with no result.
Does anybody has an idea how to solve this problem ?
The flashlight is working perfectly besides it is no waterproof at all. I would like to be completely happy enjoying the full value of the product.
greetings from Poland !
ps. sorry for my poor English.
I have a little problem with my D11.2.
Let me get you in to the storry first: I got this light as a gift from my fiancée, she bought it in UK when she was there on vacations and becouse it was a gift she didn't gave me any bill of sale.
At first when I got it I was astonished how great it is, then the problem arrived when i tried to clean it in sink.
The light is not waterproof at all ! I noticed some water behind the glass. When I looked at it closely I noticed it has no rubber O-Ring gasket between the body and the glass ... how can it be that they did not put it in there in factory ??!! the second problem is that I could't return it to the seller becouse I didn't had a receipt ( the light was bought at www.flashaholics.co.uk ), so I tryed to directly contact Nitecore, they said it will be too expensive for them to send me this O-ring so I could put it there by myself ( as we all know the D11.2 is the easiest flashlight to disassembly so it will be no problem for me to do it ). They said that local retailer will send it for me and yep they did. they sent me the regullar O-ring with is too big for the glass and body. and that was one year ago ... then I tried many many many times to contact Nitecore but with no result.
Does anybody has an idea how to solve this problem ?
The flashlight is working perfectly besides it is no waterproof at all. I would like to be completely happy enjoying the full value of the product.
greetings from Poland !
ps. sorry for my poor English.