Klarus ST-11 Malfunction

Hey guys

Just got an st-11 a few days ago and today (i know this is an extremely helpful description) it totally just stopped responding, tried two different 18650's from two different chargers and still nothing. Yes they are positive side up lol. Anyone have any ideas?

Thanks

snipes1027 said:

Hey guys

Just got an st-11 a few days ago and today (i know this is an extremely helpful description) it totally just stopped responding, tried two different 18650's from two different chargers and still nothing. Yes they are positive side up lol. Anyone have any ideas?

Thanks

Click to expand...

Loose retaining rings, etc

Not that I can find, only one oring is readily accessible anyway and it is firmly seated in its channel in the body, under the head.

Are you using recommended cells?

Eagletac 3400mah, 18650's recommended off goinggear. There isn't any guidance given in the manual except the usual use quality name brand batteries.

Just got an email back from klarus who said in broken english to make sure the batteries were charged and the head was screwed on. I didnt know whether to laugh or cry.

Same thing with my new Klarus ST2C when I installed Going Gear's Eagletac 3400 18650. I put in an Ultrafire and the light worked perfectly.
Thinking the button top doesn't protrude enough. Maybe a small magnet would solve the problem.

Contact the dealer you brought it from and ask for an exchange?

iowatollah said:

Same thing with my new Klarus ST2C when I installed Going Gear's Eagletac 3400 18650. I put in an Ultrafire and the light worked perfectly.
Thinking the button top doesn't protrude enough. Maybe a small magnet would solve the problem.

Click to expand...

But did it ever function at all with the eagletacs? I wouldnt think it would work for a while then suddenly stop if the dimensions were not correct.

Do you have a couple of primary CR123's to try out in the light?

I do not unfortunately, dont really favor them so dont have any around.