Hello,
I purchased SX25L2 a few months back and it was working great. It fell off the counter and ever since then it has had this issue. For those of you unfamiliar with the features see this http://www.eagletac.com/html/sx25l2/features/control.html
Basically you screw it tight and then you punch the switch and it is supposed to be the 100% turbo 1300 lumen. You rotate it back a bit and it is 'high,' little more and 'medium,' more and 'low,' and then finally off. Well mine when tight is 'low' and when loosened to what should be 'high,' it does 'medium.' I e-mailed EagleTac and they said to clean the '100%' connector which I did but nothing changed. I replied to them but never got another response. Further, You can turn on the light at full tight (should be turbo mode but it comes out 'low') and then push/hold the button and it'll go turbo mode and run this way like nothing is wrong. In addition, I can run the turbo strobe mode like normal. However, the quick loosen/tighten to change mode and enter Aux modes is not working at all. Any ideas? I have hand-manually taken the light totally apart to check but everything looks normal.
Also, where do they place the light's serial number on the light itself? I don't have the box anymore.
I purchased SX25L2 a few months back and it was working great. It fell off the counter and ever since then it has had this issue. For those of you unfamiliar with the features see this http://www.eagletac.com/html/sx25l2/features/control.html
Basically you screw it tight and then you punch the switch and it is supposed to be the 100% turbo 1300 lumen. You rotate it back a bit and it is 'high,' little more and 'medium,' more and 'low,' and then finally off. Well mine when tight is 'low' and when loosened to what should be 'high,' it does 'medium.' I e-mailed EagleTac and they said to clean the '100%' connector which I did but nothing changed. I replied to them but never got another response. Further, You can turn on the light at full tight (should be turbo mode but it comes out 'low') and then push/hold the button and it'll go turbo mode and run this way like nothing is wrong. In addition, I can run the turbo strobe mode like normal. However, the quick loosen/tighten to change mode and enter Aux modes is not working at all. Any ideas? I have hand-manually taken the light totally apart to check but everything looks normal.
Also, where do they place the light's serial number on the light itself? I don't have the box anymore.