cheaperrooter
Newly Enlightened
- Joined
- Dec 3, 2012
- Messages
- 198
So here is the story. I own 4 of the C1's. I bought the new C2. The C2 did NOT come with the 12 volt car adapter as the C1's did.
Knowing I charge mostly from the vehicle, I immediately inquired to Fenix if they were universal with both the C1 and C2, no sense in buying something if I had 4 of them already. The answer was YES. I had not yet recieved the C2 and when I did, I tried the 12 volt plug and noticed (the 115 plug works fine in both of them) would not stay plugged in, it would pop out. In other words....it did NOT fit. Called Fenix again and was told AGAIN it DID fit the C2 and was Universal. So I assumed I had a bad charger....
Tried to get a replacement and the company I bought it from turned it over to Judy at Fenix repair. Judy contacted ME (impressive) and was VERY responsive and sent me out a new one faster than the speed of light and she also sent it WITH a new 12 volt adapter also. In hind sight, that was a BRILLIANT thing for her to do. Had she not thought of doing that, the saga would still be living on right now this very moment...
But guess what? My plugs didn't fit in the new charger she just sent, but the 12 volt adapter SHE sent DID fit both in the C1 and the C2. Hmmmm. Not a charger issue after all, but now a 12 volt plug / cord / adapeter issue, whatever you guys call it
Upon closer examination, I noticed that the adapter she sent had a longer, silver plug then the others that inserts into the charger end. Out of the 4 that came with the C1's, 3 had a short peg and one had a LONG peg. The one she sent had a LONG peg. As such, the LONG pegs work in both, the SHORT pegs only work in the C1, NOT the C2's.
Also worth mentioning, the LONG pegs will stick out and not fully seat inside the C1, but locks in all the same and it still works. The short pegs fit fully in the C1, but too short to stay locked in the C2.
This is all new and I just notified Judy at Fenix about what is going on with a voice mail, as we both could not figure out why on earth they would not fit, she too assumed it was the charger. Come to find out, it's not :0
Hope this helps others who are about to run into this problem!
Knowing I charge mostly from the vehicle, I immediately inquired to Fenix if they were universal with both the C1 and C2, no sense in buying something if I had 4 of them already. The answer was YES. I had not yet recieved the C2 and when I did, I tried the 12 volt plug and noticed (the 115 plug works fine in both of them) would not stay plugged in, it would pop out. In other words....it did NOT fit. Called Fenix again and was told AGAIN it DID fit the C2 and was Universal. So I assumed I had a bad charger....
Tried to get a replacement and the company I bought it from turned it over to Judy at Fenix repair. Judy contacted ME (impressive) and was VERY responsive and sent me out a new one faster than the speed of light and she also sent it WITH a new 12 volt adapter also. In hind sight, that was a BRILLIANT thing for her to do. Had she not thought of doing that, the saga would still be living on right now this very moment...
But guess what? My plugs didn't fit in the new charger she just sent, but the 12 volt adapter SHE sent DID fit both in the C1 and the C2. Hmmmm. Not a charger issue after all, but now a 12 volt plug / cord / adapeter issue, whatever you guys call it
Upon closer examination, I noticed that the adapter she sent had a longer, silver plug then the others that inserts into the charger end. Out of the 4 that came with the C1's, 3 had a short peg and one had a LONG peg. The one she sent had a LONG peg. As such, the LONG pegs work in both, the SHORT pegs only work in the C1, NOT the C2's.
Also worth mentioning, the LONG pegs will stick out and not fully seat inside the C1, but locks in all the same and it still works. The short pegs fit fully in the C1, but too short to stay locked in the C2.
This is all new and I just notified Judy at Fenix about what is going on with a voice mail, as we both could not figure out why on earth they would not fit, she too assumed it was the charger. Come to find out, it's not :0
Hope this helps others who are about to run into this problem!
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