Nite Ize customer service!!

Nimble1 · Jul 17, 2014

Recently had my Inova T-4 light(it was a gift) fail so I called NiteIze and spoke with a nice lady named Maria in customer service. Within minutes she had my info and sent me a prepaid mailing label for my light. In about two weeks, I received my light back with a new improved switch and a new battery!!
Now thats some great service!!
Thanks Nite Ize!

kj2 · Jul 17, 2014

Good to hear that

- CS can make or break a company.

neutralwhite · Jul 17, 2014

Take heed ZL

Monocrom · Jul 19, 2014

kj2 said:
Good to hear that - CS can make or break a company.

Very true.

When Nite-Ize took over Inova, they refused to honor the excellent warranty that was part of Inova's business model before Nit-Ize came along.

Nite Ize customer service!!

Nimble1

Newly Enlightened

kj2

Flashaholic

neutralwhite

Flashlight Enthusiast

Monocrom

Flashaholic

Similar threads

Latest posts