Good day to all! I've been in business for about 3 years already. Though, as a manager, I also would want to conduct our clients survey. I presumed that I need to know our target market preferences. A close friend gave me some advice about it. I also realized that it could be a possible key for improvements and success. However, from where do we start? How can we do the audit or survey safely without having to encounter any risk? Please drop me a comment if you have your point of view regarding this. I would appreciate it that much!